Associate CRM Marketing Manager

At Pandora, we're a unique collection of engineers, musicians, designers, marketers, and world-class sellers with a common goal: to enrich lives by delivering effortless personalized music enjoyment and discovery. People—the listeners, the artists, and our employees—are at the center of our mission and everything we do. Actually, employees at Pandora are a lot like the service itself: bright, eclectic, and innovative. Collaboration is the foundation of our workforce, and we’re looking for smart individuals who are self-motivated and passionate to join us. Be a part of the engine that creates the soundtrack to life. Discover your future at Pandora!


Pandora is looking for an Associate CRM Marketing Manager to join the Marketing team in Oakland, CA. You will support the operations and performance of Pandora's owned-DR channels: email marketing, mobile push notifications, and our in-product feed.

Responsibilities:

  • Support impactful marketing strategies as they pertain to the owned media function, across email, push and in-app upsells

  • Assist with audience targeting on platform and list pulls, partnering with team members and analytics teams to drive targeting and volume requirements, ensuring flawless execution

  • Support new asset creation, submitting tickets, gathering feedback to bring the creative collateral from asset finalization to launch

  • Set up team-wide, daily, weekly and monthly reporting cadences to support both evergreen and subscription marketing programs

  • Design, build and maintain a scalable creative testing and performance reporting repository, that can be shared out and also used as a point of historical reference and guidelines for best practice

  • Partner with team members to regularly report out campaign performance cross-functionally, ensuring correct data is being reported through partnering with team members, analysts’ teams, and leveraging reporting tools

  • Monitor data and campaign performance with a discerning eye, learning to identify anomalies in the data and troubleshooting bugs prior to reporting out

  • Work with team members to troubleshoot bugs in data, driving ad-hoc reporting issues through to resolution

  • Identify trends and insights in performance data on a day to day basis and work with team on developing new optimization opportunities

  • Conduct competitive analysis to identify white space, innovate & ideate on testing opportunities, and optimize campaign performance

  • Execute all projects with acute attention to grammatical detail, getting cross-functional and editorial sign-off

  • Ensure all projects adhere to tight deadlines and turnaround times, keeping projects on track

  • Support performance marketing team with other ad-hoc projects as they are submitted


Requirements:

  • Bachelor’s Degree

  • 2+ years of marketing experience

  • Self-starter, detail oriented. Excellent project management skills

  • Highly motivated, proactive and able to solve diverse problems efficiently

  • Great research skills

  • Comfortable with Excel, computing numbers, and delivering reports.

  • Excellent written and communication skills

  • Effective collaborator and ability to gather consensus around projects you manage

  • Strong focus on delivering insights that will lead to action

  • Creative thinker & intellectually curious

  • Highly motivated with a very strong work ethic and strong professional acumen

  • Attending and contributing at a high level in meetings

  • Ability to understand scope of work and work independently to bring projects to a successful close

 

Pandora is committed to diversity in its workforce. Pandora is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, race, veteran or disability status. Women and people of color are encouraged to apply.

 

Pandora is also a VEVRAA federal contractor. Pandora requests priority referrals of protected veterans from each ESDS, as required by regulation.

 

If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to disability@pandora.com This email box is designed to assist job seekers who require a reasonable accommodation to the application process. A response to your request may take up to two business days.

 

In your email, please include the following:

- The specific accommodation requested to complete the employment application.

- The location or office to which you would like to apply

- The subject of the email should read "Request for Reasonable Accommodation".

 


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