Risk Administrator

At Panda, we all share a common mission: “Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.” We invest in our people because great people run great operations that will exceed our guests’ expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation’s largest and fastest growing Asian restaurant company.

The Risk Admin investigates basic level claims, including Worker’s Compensation, General Liability and other product lines, achieving timely disposition of assigned claims. This position collects evidence for all claims files, makes first contact with injured associates, and conducts store inspections on safety issues. The Risk Admin position may on occasion represent the company at Small Claims Court

Responsibilities:

  • Investigates basic level claims, including Worker’s Compensation, General Liability and other product lines. Maintains accurate diary and proactive review of claims. Responsible for claims results, including timely contact, investigation and disposition of claims. Achieves key metrics in alignment with risk finance objectives.
  • Works closely with other team members in supporting the creation of risk and safety programs, training materials, and presentations to Operations. Demonstrates ability to enroll Operations and SC departments to elevate risk management standards.
  • Conducts presentations and store site inspections on safety issues. Attends regional meetings, and enrolls Operations compliance for safety programs. Achieves positive feedback from Ops and SC Leaders. May represent the company at Small Claims Court.
  • Collects pertinent evidence for claims files. Provides support for ad hoc reports. Responds on a timely basis to Operations inquiries concerning Worker Compensation or other claims.
  • Works closely with Operations on risk management techniques. Develops strong relationship with Operations and actively contributes to mitigate risk at the store level. Contributes to safety compliance, exposure savings, reduction of frequency and severity.
  • Conducts administrative work for the team on projects and reports as required.
  • Bachelor’s degree required
  • Minimum one to two years of relevant experience preferred

Panda Restaurant Group’s culture is strongly guided by our Mission and Values, highlighted on the Panda websites. We recommend all interested candidates become familiar with our Mission and Values, as well as the principles of The Seven Habits of Highly Effective People, by Stephen Covey.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer.


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