Associate Fulfillment Analyst

At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.

Summary of Job Scope and Expectations:

The Associate Fulfillment Analyst position is responsible for ensuring fulfillment of store inventory, including mass shipping, is completed accurately and on a timely basis and in the most cost effective way. This position also administers the inventory management and e-commerce software (Great Plains and eBiz), updating the data and resolviing any problems related to the software. The Associate Fulfillment Analyst ensures that the GP data is uploaded into Lawson and that Lawson is reconciled with the GP data. This position ensures that Federal Express data is incorporated in GP and eBiz to provide the status of inventory to the stores.

Essential functions:

The essential functions in this job description are not all-inclusive of this job's duties and responsibilities. Reliable and dependable attendance is required.

Descriptions

  • Ensures fulfillment of store inventory, including mass shipping, is completed accurately and on a timely basis and in the most cost effective way. Advises customers (other departments and Operations) on shipping schedule, method, and item handing to achieve successful fulfillment, including fulfilling new store's needs.
  • Verifies, manages, and processes data for sales orders and provides reports and analysis for each fulfillment project, identifying ideas for future improvement of the process.
  • Negotiates the price and purchase packing materials; determines optimal type of packing and negotiates the price with shipping vendors.
  • Administers the inventory management and e-commerce software (Great Plains and eBiz), updating the data and resolving any software-related problems. Ensures that GP data is uploaded into Lawson and that Lawson is reconciled with the GP data. Ensures incorporation of Federal Express data into GP and eBiz to provide the status of inventory to stores.
  • Maintains adequate inventory levels by placing orders to ensure sufficient inventory is available to the stores. Communicates effectively with the owners of inventory items and provides advice on improving the handling of inventory.
  • Provides customer service related to shipping and inventory issues.
  • Determines the number of temp associates needed to handle mass shipping, informs HR, and schedules them. Verifies temp associate time cards, cost centers, and invoices.

JOB REQUIREMENTS:

  • Bachelor's degree in business or related field or equivalent experience
  • Minimum one to two years of Operations Services experience required
  • Successful completion of annual store training

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to demonstrate and teach Panda's Mission, Values, and Culture
  • Basic knowledge of Operations and Operations Services
  • Basic knowledge of fulfillment and inventory management
  • Demonstrated analytical and financial analysis skills
  • Strong computer skills, including Microsoft Office Suite and ability to learn inventory-related software
  • Project management skills, including interpersonal and communication skills
  • Time management, organization, and prioritization skills
  • Ability to embrace change and continuous learning

At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.

Panda Restaurant Group's culture is strongly guided by our Mission and Values, highlighted on the Panda websites. We recommend all interested candidates become familiar with our Mission and Values, as well as the principals of The Seven Habits of Highly Effective People, by Stephen Covey.

Panda Restaurant Group, Inc is an Equal Opportunity Employer.


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