Systems Engineer - Federal Civilian - Washington D.C.
Palo Alto Networks is the fastest-growing security company in history and a seven-time Gartner Magic Quadrant leader for our innovation and ability to execute. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job ma
The Systems Engineer Level 1 is an important member of the technical sales team who can identify complex security challenges in the customers’ networks and drive solutions with Palo Alto Networks’ market-leading security products and services. The SE 1 is the technical sales representative of the company and ensures full customer satisfaction. Working in conjunction with their Sales partner, the SE 1 helps the customer detect and prevent advanced cyber attacks and breaches while safely enabling applications by deploying the full Palo Alto Networks platform so that they can confidently pursue network, cloud, and mobile technology initiatives.
Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory to:
- Identify and document specific problems at your prospects and customers which can be solved through the deployment of a Palo Alto Networks solution
- Architect and propose solutions which solve the identified problems in a unique and differentiated way
- Gain validation from the prospect that the solution being proposed is compelling and worthy of investment
- Prove that the Palo Alto Networks solution solves the problem
- Ensure ongoing customer satisfaction
- Exceed quota
Create and deliver compelling demonstrations of Palo Alto Networks products and solutions
Create and lead evaluations and proof of concepts that clearly demonstrate the compelling differentiators of Palo Alto Networks’ product portfolio.
Understand and effectively differentiate against our top competitors
Own, create, and present architecture documents, which clearly articulate the technical and commercial benefits of the Palo Alto Networks solution including the security, operations, and ROI impacts to your top customers and prospects.
Contribute to best practice, security update, competitive, and process improvement information
Manage the extension and return of evaluation equipment within your prospects and customers
Understand and assist customers through the support escalation process
Build and maintain relationships with relevant Channel Partners SEs
Demonstrable experience with systems installation, configuration, and administration of routers/switches, UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable).
Experience that emphasizes L2-L4 Networking (L2 Switching architectures including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route re-distribution, L4 Load-balancing).
Industry knowledge of security and network product and technology trends.
Knowledge of competitive solutions and solution selling strategies.
Experience selling, demonstrating, installing or troubleshooting network security products.
BSCS or equivalent and 6+ years of experience as an SE or Systems Integrator.
Strong communication (written and verbal) and presentation skills
Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under duress.
Effective in customer-facing engagement, presentations, and in writing. Focused on continued skills development and learning experiences.
Mature and effective organizational and time-management skills.
Responsible for own actions; self-motivated; consistently exhibits a positive attitude and demonstrates a “whatever-it-takes” mentality to get things done.Team player who works productively with the immediate team and channel partners and can engage with the product, marketing, and other members of the extended sales team.
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