Sr. Quality Reliability Engineer

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It’s not a small goal. It isn’t simple either, but we aren’t in this for the easy answer. As a company with a foundation in challenging the way things are done, we’re looking for innovators with a dedication to best. In return, your career will have a tangible impact – one that's working toward technology that affects every level of society.

Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

Your Career

We are seeking an experienced and highly motivated Reliability Engineer to join our exciting, fast growing company. You are self-motivated and thrive in an environment valuing teamwork, results, and creativity. You will take ownership and drive the company’s quality and reliability in new product introduction as well as developing and implementing processes and systems to support product quality and reliability.

This position reports to the Technical Operations Quality Manager and works closely with Hardware Engineering, Product Management, Technical Support Engineering, Technical Operations and Supply Chain Management.

Your Impact

  • Establish and maintain controls and document procedures related to product quality and reliability
  • Aid Development and Production teams in introducing new products
  • Define and execute initiatives to permanently eliminate quality and reliability issues
  • Support executive level product quality and reliability reporting enabling product quality and reliability reviews
  • Provide reliability inputs for quarterly business and quality reviews with suppliers
  • Provide technical support for failure analysis and corrective and preventative action processes
  • Provide support for statistical analysis such as sampling plans, design of experiments
  • Provide technical support for electrical, electronic & mechanical component’s quality and reliability standards
  • Act as a technical resource supporting root cause analysis down to chemistry and physics of failure

Your Experience

  • Bachelor’s Degree in an applied science or engineering field and 8+ years of experience in reliability engineering or reliability centered quality work for networking products
  • Creating credible failure rate predictions for components from their operational descriptions is a plus
  • Has worked successfully directly with hardware, software and mechanical development teams
  • Strong statistical, data analysis, investigative and problem-solving skills
  • Design for reliability processes and quality improvement methodologies
  • Experience with Quality Management Systems is a plus
  • Proficient with Reliasoft Lambda Predict
  • Willingness to travel when required
  • Hardware product MTBF prediction experience required
  • Working knowledge of Reliability and Quality Engineering tools such as Reliasoft tool suite or equivalent
  • Familiar with reliability testing such as HALT, HAST, ORT and Fault Insertion Testing
  • Key understanding of Design for Excellence methodologies
  • Has been involved with the processes development, documentation and implementation including, but not limited to, NPI, DVT, DFx, Reliability and Risk Assessment, Failure Analysis, Root Cause, Corrective Action, etc.

The Team

Our Manufacturing team is a team of professionals with extensive business and project management experience in the contract manufacturing industry. This team has a dedication to success in all aspects of supply chain and project management. We’re growing production, reducing operating costs, and improving product quality by utilizing extraordinary manufacturing concepts to optimize supply chain processes and strategies.

Our leadership establishes clear objectives, defining and implementing profit improvement and profiling inventory management, valuation and lead-time improvement programs. If you have a passion for extensive end-to-end manufacturing and supply chain with the knowledge and experience, this is it.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at

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