Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Palo Alto Networks

Sr. Professional Services Consultant, NGFW

Seattle, WA

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Want more jobs like this?

Get Account Management jobs in Seattle, WA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Your Career

You will provide guidance and technical support to clients deploying our security integrations. You’ll act as the technical partner, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide and suggest integrations to better serve their success. Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better.

You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies.

Location: Prefer Seattle, WA or West Coast

Your Impact

  • Work remotely and on-site as subject matter expert supporting customer
  • Communicate with the customer(s), sales teams, peers, engineering and support teams as appropriate
  • Understand the customer environment, requirements, and security roadmap to implement the appropriate security solution
  • Configure, implement, and maintain Security Operating Platform
  • Optimize and migrate policies and objects from the existing environment to our Next-Gen Firewall
  • Test and validate the migration environment
  • Coordinate and execute cutover to production
  • Provide guidance on code upgrades
  • Facilitate the development of new application and threat signatures
  • Interact with our Technical Assistance Center (TAC) to understand and diagnose support cases
  • Some travel may be required, dependent on customer request
  • You work with the customer's security & network teams to build confidence across the business units impacted by the change to Palo Alto Networks

Qualifications

Your Experience 

  • High level of experience with Panorama and log collectors
  • NGFW
  • Global Protect
  • BS in Computer Science, MIS, business, or equivalent education/training/experience or equivalent military experience required
  • Minimum of 5 years experience with network/security solutions and technologies (BGP, SD-WAN concepts, VXLAN and general routing and switching)
  • Minimum of 3 years experience leading security solutions in large environments)
  • Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally Palo Alto Networks® products
  • You're experienced in internetworking, LAN, and WAN technologies
  • You have a good understanding of Internet protocols and applications
  • Possess the following industry certifications - CISSP, CCNA, CNSE, JNCIE-SEC
  • You effectively handle multiple projects and work calmly in high pressure
  • You're an excellent writer, with strong verbal communication skills, with demonstrable ability to communicate to senior leaders and technical peers

Additional Information

The Team

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $131,300/yr to $180,500/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Client-provided location(s): Seattle, WA, USA
Job ID: 743999908197273
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Leadership Training Program
    • Tuition Reimbursement
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led
    • Veteran founded/led

Company Videos

Hear directly from employees about what it is like to work at Palo Alto Networks.

This job is no longer available.

Search all jobs