Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Palo Alto Networks

Engineering Manager (Salesforce)

Bangalore, India

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. 

Job Description

Want more jobs like this?

Get Software Engineering jobs in Bangalore, India delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Your Career

The IT team is looking for a seasoned engineering manager with previous team management experience, and a unique blend of technical leadership, people leadership, and business skill sets. The primary responsibility of this position will be to manage one or more teams of Salesforce engineers who customize and configure Salesforce service cloud and Gainsight to support specific business functions. The Engineering Manager will report to the  Director of GTM and CX services..

This is a hands-on manager role. We are looking for an individual who can grasp the bigger business vision while also having the strong time management and prioritization skills to manage, lead, coach, and mentor engineers. The ability to communicate this business vision to the engineers is a key aspect of this role. As this is a hands-on role, expert-level knowledge on Salesforce service cloud, and gainsight  is also expected.

Your Impact

  • Manage, lead, mentor, and coach one or more Salesforce engineering teams
  • Be accountable for the engineering quality of the subject matter areas your teams are responsible for
  • Work closely with product managers to refine business requirements in alignment with good design principles
  • Work closely with team leads and architects to create good engineering designs that meet business requirements and align with good architectural practices
  • Ability to translate technology into business value
  • Working in conjunction with management and colleagues, define, document, and demonstrate good software engineering practices
  • Stay up-to-date on new Salesforce and Gainsight features to provide recommendations for process improvements and feature adoption
  • Facilitate project delivery from your teams, working in conjunction with product managers, business analysts, business partners, and system administrators
  • Facilitate production support affecting the system areas your teams are responsible for
  • Identify risks and prepare mitigation plans

Qualifications

Your Experience

  • BE/B.tech or relevant technical degree or equivalent military experience required
  • 10+ years of overall experience
  • Minimum 2+ years of team management experience 
  • 5+ years of experience developing on Salesforce
  • 2+ years of hands on experience in salesforce service cloud and gainsight 
  • Demonstrated ability to lead engineers to deliver working software on time and with high quality
  • Demonstrated understanding of good software engineering practices
  • Excellent engineering skills on the platform(s) your teams work on
  • Strong time management and prioritization skills
  • Exceptional analytical and problem solving skills - Strong architectural skills on the platform(s) your teams work on is a strong advantage
  • Salesforce Platform Developer 1 and Gainsight Administration certification is a plus
  • Excellent verbal and written communication skills

Additional Information

The Team 

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
Client-provided location(s): Bengaluru, Karnataka, India
Job ID: 743999870208032
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Leadership Training Program
    • Tuition Reimbursement
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led
    • Veteran founded/led

Company Videos

Hear directly from employees about what it is like to work at Palo Alto Networks.

This job is no longer available.

Search all jobs