Sales Enablement & Education Services

At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.As our eLearning Designer, you will develop eLearning courses to train our customers on digital operations management standard methodologies, and how to appropriately set up and use the PagerDuty platform. Using storyboards created by our Instructional Designer, you will build effective and engaging eLearning courses, utilizing your extensive eLearning and graphic design background.In addition, you will produce learning resources and training assets through the use of a variety of learning authoring tools, and will recommend tools and standard methodologies to improve the overall quality of our training. ","description":"
At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

As our eLearning Designer, you will develop eLearning courses to train our customers on digital operations management standard methodologies, and how to appropriately set up and use the PagerDuty platform. Using storyboards created by our Instructional Designer, you will build effective and engaging eLearning courses, utilizing your extensive eLearning and graphic design background.

In addition, you will produce learning resources and training assets through the use of a variety of learning authoring tools, and will recommend tools and standard methodologies to improve the overall quality of our training.
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  • Design and build eLearning courses, based on supplied storyboards
  • Work closely with Instructional Designer in the development of courses
  • QA and update courses to ensure accuracy of content, and consistency in design standards
  • Create different customer-facing learning resources (infographics, infomercials, etc.) and vector graphics
  • Design and update training assets (curriculum, datasheets, etc.) as needed
  • Own the storage, tracking, maintenance and versioning of all course modules, resources, and assets

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