Manager, Enterprise Corporate Sales

    • Toronto, Canada
Together we’re building a company that will endure and products people will love for generations to come. PagerDuty is the Digital Operations Management Platform for Real Time Work. Elevating Real Time Work to the outcomes that matter most. We advise and enable our customers to realize the full potential of becoming a mature digital business by assisting them in progressing  through our operational maturity framework. Our framework, based on industry best practices and benchmarks, enables our customers to evolve from reactive to proactive to ultimately preventive in the resolution of incidents. 

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. 

We’re first in the hearts of our customers because our products and people are second to none. #ChampionTheCustomer -- at PagerDuty. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

Solve for what’s next—at PagerDuty.

About You: 

This role will lead a team of 8 - 10 Enterprise Corporate Sales Reps driving business growth. Our ECS partner with PagerDuty’s Enterprise Account Executives to execute territory strategies and maximize growth within key accounts and subsidiaries. 

Our ideal candidate thrives on defining account strategies, and maintaining a monthly / quarterly sales cadence.  You are passionate about coaching and developing your team to achieve success.  As a player/coach, you should also be comfortable running a live demo and leading a conversation with senior leadership within our customer accounts.  

This is a demanding role in a growth environment -- as a member of the Enterprise Sales leadership team, you will help set priorities, contribute to key initiatives, and collaborate with the broader PagerDuty organization.  Your energy, leadership, and ability to develop a talented team of salespeople will have a direct impact on the success of PagerDuty.

Your Day

  • Coach, develop, and lead a team of 8 - 10 Enterprise Corporate Sales reps (ECS)
  • Partner with Enterprise Sales Directors and Account Executives to create territory strategies, then lead your teams effort to evangelize the Pagerduty vision, execute account strategies, and achieve revenue targets in our largest customer accounts (and their subsidiaries).
  • Participate in key customer / prospect meetings (onsite and online)
  • Develop and maintain relationships with key accounts in your region
  • Actively demonstrate / coach key selling skills and methodologies
  • Partner with Sales Development, Solution Consulting, Customer Success, Field Marketing and other cross-functional teams to achieve successful outcomes
  • Develop industry acumen, understand customer goals and challenges, and establish PagerDuty’s product as the best solution available
  • Conduct team meetings, 1:1s, and keep your team engaged with company priorities and updates
  • Manage a revenue forecast, achieve key metrics and exceed monthly / quarterly goals

Required Skills/ Qualifications

  • 3-4 yrs Enterprise Inside sales leadership experience.   
  • 5+ years of technical B2B quota-carrying experience as an AE or Inside Sales Rep
  • Demonstrable success coaching sales teams to success in either the mid-market or enterprise market segments
  • Background with inside sales and marketing functions
  • Experience selling SaaS solutions and to executives
  • Technical product demo experience, selling to a technical audience
  • Effective time management, opportunity / territory management, account planning, communication and analytical skills
  • Strong foundation of key selling skills and experience with relevant sales methodologies
  • Self-sufficient with the ability to work independently and collaboratively
  • Positive can-do attitude with ability to meet and exceed quota

Desired Skills

  • Experience working with or other CRM is a plus

PagerDuty offers: 
Competitive salaries and company equity 
Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family, cell phone allowance and more!
RSP with 1% employer match
Generous parental leave
Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid stat holidays and ample sick leave
Paid employee Volunteer Time - 20 hours per year
Bi-annual company wide hack weeks
Catered lunch daily and plenty of snacks and drinks
Convenient, central Toronto office location, easily accessible by public transportation

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.

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