Director, Americas Field Marketing

Director, Americas Field Marketing

(San Francisco,Toronto or Remote)

Why We Need You

We are looking for a world class marketer to lead field marketing programs for our Enterprise and Commercial segments in North America. In this role, you will align closely with sales to drive the marketing strategy to support pipeline success. You will oversee the strategy and execution from campaign conception to campaign completion, offering insights and analytics on performance.

 

How You Contribute to Our Vision:  Key Responsibilities

  • Partner closely with our regional sales leaders (East, West, Central & Commercial) to serve as the key marketing business partner for pipeline success.
  • Turn solution goals and objectives into scalable, actionable & integrated Field Marketing plans that deliver pipeline and revenue across PagerDuty product portfolio.
  • Work with broader marketing team to develop and execute integrated buyer journeys for our top accounts.
  • Quarterback across the entire marketing and growth teams (digital, customer marketing, events, PR, campaign analytics, etc.) to ensure quality and timely demand generation execution across all internal & external marketing channels (emails, webinars, events, SEM etc.).
  • Drive segmentation analysis and identify segments of opportunity working with sales strategy, marketing ops and growth teams
  • Manage and own campaign pipeline for effectiveness and results. Develop reporting frameworks for clear communication with sales and marketing leaders on a global level to share performance trends
  • Communicate effectively and manage communications to key stakeholders across the business
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Minimum Requirements

 
  • 10--12 years marketing experience in a role managing multi-channel marketing campaigns. Ideal candidate will have a proven track record with Field Marketing and ABM campaigns.
  • 5+ years experience developing and executing new marketing strategies and programs for B2B organizations
  • 5+ years experience driving demand and pipeline for the programs
  • 5+ years experience managing marketing budgets, allocating & optimizing spend across tactics and experience with forecasting results
  • 5+ years experience partnering with sales to deliver enterprise results
  • Past experience in using salesforce and/or other marketing tools such as Marketo, Eloqua, Responsys, Google Analytics, Omniture, etc.
  • High energy and the ability to manage multiple initiatives
  • Works well under pressure or in a high growth environment that is constantly changing
  • Track record for delivering under tight deadlines
  • Strong understanding of demand generation and a track record of owning campaigns and driving success
  • Strong communication skills including story-telling with PowerPoint, data crunching with Excel, use of  salesforce.com , etc.
  • Analytically inclined, exceptional organizational skills with rigorous attention to detail.
  • Bachelor degree from a 4 year college/university
  • MBA a plus (but we love smart people who really love to innovate and get things done)

Benefits

In addition to working with deeply passionate and intelligent people in a dynamic environment, we also offer:
  • Competitive salaries and company equity
  • Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family; 401K, pre-tax commuter benefits, corporate discounts, cell phone allowance and more!
  • T echnology set up for your home office
  • Generous parental leave, paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
  • Monthly company wide hack days

About Us

PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. We were recently included in the 2016 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. 

Our dedication to our customers, collaborative spirit, 'risk, fail, learn' attitude, and a Get Stuff Done ethos drive innovation through our product and our culture.  We are incredibly proud of our people programs that enable our employees to deliver their best every day.  From our performance achievement philosophy to our great benefits, our robust culture of recognition to our commitment to inclusion and diversity, solving complex technical problems to delivering an amazing customer experience, PagerDuty is where you can do the some of the best work of your career.

PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. We follow agile methodology to build software that enables full-stack event intelligence, response orchestration, continuous learning and delivery, and facilitate the journey towards improved application, system, and service performance and availability. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across your IT environment. We were recently included in the 2016 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. 

Our dedication to our customers, collaborative spirit, 'risk, fail, learn' attitude, and a Get Stuff Done ethos drive innovation through our product and our culture.  We are incredibly proud of our people programs that enable our employees to deliver their best every day.  From our performance achievement philosophy to our great benefits, our robust culture of recognition to our commitment to inclusion and diversity, solving complex technical problems to delivering an amazing customer experience, PagerDuty is where you can do the some of the best work of your career.

Learn more at  www.pagerduty.com . Follow our blog and connect with us on  Twitter LinkedIn YouTube  and  Facebook .

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty uses the E-Verify employment verification program.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law.
 


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