Account Executive, SMB

Together we’re building a company that will endure and products people will love for generations to come. 

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. 

Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

Solve for what’s next—at PagerDuty.

PagerDuty is looking for a sales person who is a tech savvy and loves to have fun! We’re looking for someone who has a consultative sales approach, a successful track record growing sales and able to run a live demo to a tech audience.

You will exhibit all the characteristics associated with a high performance sales culture, specifically leading and running a pipeline of new business opportunities and delivering results against a quota. PagerDuty is customer centric, the individual will provide the best sales experience possible for our customers.

How You Impact Our Vision

  • Generate revenue by selling, managing, developing and growing new clients
  • Prospect potential customers through inbound leads, outbound calling and targeted email prospecting
  • Understand customer goals and challenges, and establish PagerDuty’s product as the best solution available
  • Conduct 2-3 live product demos daily
  • Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction
  • Meet and exceed monthly, quarterly, and annual quota
  • Live in salesforce.com for all lead management and sales forecasting

About You

  • 2+ years of technical B2B closing experience carrying a quota
  • Previous experience with Salesforce.com (a MUST)
  • Technical product demo experience, selling to a technical audience
  • A proven track record of success selling into Mid-Market companies (closing new logos/ exceeding quota)
  • Effective time management, deal management, and problem solving skills
  • Self-sufficient with the ability to work independently and as a team player
  • Positive can-do attitude with demonstrated capacity to meet and exceed quota
  • Strong technical acumen, knowledge engineering culture, with the ability to relate to the customer

Are you passionate about Joining a creative company where you are pushed beyond your comfort-zone both professionally and personally? Then apply now.

PagerDuty offers:
Competitive salaries and company equity
Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
401K with 1% match
Pre-tax commuter benefits, FSA, cell phone allowance and more!
Generous parental leave
Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
Paid employee Volunteer Time - 20 hours per year
Monthly company wide hack days
Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks
Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.

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