This position is for Pactiv, a company of Reynolds Group Holding Inc.
DESCRIPTION:
- Supports the company profit and service objectives by ensuring accurate and timely handling of customer orders, inquiries and concerns.
- Orders are reviewed for lead-time, product availability and conformance to order policies.
- Serves as the facilitator between customer and other functional areas when requirements do not match capabilities.
- Serves as the day-to-day voice of the customer for the Sales and Marketing Team.
- Develop and maintain strong relationships with assigned accounts to ensure that service levels provide Pactiv with a competitive advantage in the marketplace.
- Provide an ongoing view of service satisfaction and changing customer requirements by collecting and reporting data on key account relationships to the Sales and Marketing organization.
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- BA/BS degree preferred or
- High School diploma and significant customer service experience in manufacturing environment
- SAP experience required.
- Candidate must have excellent communication skills and computer skills -- must be able to type 40 wpm
- Ability to multitask & prioritize problems
- Strong team behaviors
- Ability to make sound business decisions in a timely manner with minimum supervision.
Pactiv is an Equal Opportunity Employer EEO AA M/F/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law.