Customer Account Representative

This position is for Pactiv, a company of Reynolds Group Holding Inc.

DESCRIPTION:

•Supports the company profit and service objectives by ensuring accurate and timely handling of customer orders, inquiries and concerns.
•Orders are reviewed for lead-time, product availability and conformance to order policies.
•Serves as the facilitator between customer and other functional areas when requirements do not match capabilities.
•Serves as the day-to-day voice of the customer for the Sales and Marketing Team.
•Develop and maintain strong relationships with assigned accounts to ensure that service levels provide Pactiv with a competitive advantage in the marketplace.
•Provide an ongoing view of service satisfaction and changing customer requirements by collecting and reporting data on key account relationships to the Sales and Marketing organization.

QUALIFICATIONS:

•BA/BS degree preferred or High School diploma and equivalent customer service experience in a manufacturing environment.
•Candidate must have excellent communication skills and computer skills •Must be able to type 40 wpm
•Ability to multitask & prioritize problems
•Strong team behaviors
•Ability to make sound business decisions in a timely manner with minimum supervision.

At Pactiv, continuous innovation and development has secured our place as one of the world's largest manufacturers and distributors of foodservice and food packaging products. Pactiv currently produces custom and stock foam, plastic, aluminum, pressed-paperboard, PE coated board, and molded-fiber packaging. Our global force of almost 12,000 team members allows us to supply packers, processors, supermarkets, restaurants, institutions and foodservice industries around the world. Over the years, Pactiv has consistently outpaced the competition in safety, innovation and strategic acquisitions. Want to learn more? Visit www.Pactiv.com.

Pactiv is an Equal Opportunity Employer EEO AA M/F/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law.


Meet Some of Pactiv's Employees

Joanie W.

Project Lead

As a Project Lead, Joanie works to drive Pactiv's revenue growth by improving marketing strategies, increasing efficiencies, and finding new ways to better serve the company's customers.

Saki A.

Customer Account Representative

As a Customer Account Representative within Pactiv's Foodservice Distribution Unit, Saki works with a number of high-level accounts and ensures that distribution runs smoothly.


Back to top