VP of Operations

About Us
OwnLocal is a fun-loving and hardworking Austin-area startup with a crazy plan to help local media companies survive by providing digital services to their small business advertisers. We're a leader in digital advertising solutions for local media companies globally—we partner with more than 2,600 media companies and operate in North America, Europe, and Australia.

We're backed by Y Combinator, 500 Startups, and tons of other awesome SV and ATX investors. We're profitable, cash flow positive, and have found our product market fit.

About You
You have at least 10+ years in operations management and leadership. Your communication skills improve the moods and productiveness of those around you.

You have past experience working cross-functionally with HR, sales, accounting, and customer support to develop useful performance metrics, training programs, and effective processes that scale.

You’ve been instrumental in seeing companies through pivotal and transitional times without breaking a sweat (at least that people could see!). You are an operational fortune teller. You can implement changes now to help us scale to where we want to be in five years.

This is not your first rodeo: you’re not opposed to wrangling cattle or hog tying, and you can clear your fair share of bullshit. You're ready to mold the success of OwnLocal and be a driven mentor for its people.

Here are some things you’ll do every day:

  • Establish policies and procedures that promote company culture and vision
  • Evaluate performance of management using data and metrics
  • Help develop and direct the management of information technology
  • Check in with team leads and direct reports to advise them
  • Serve as a branch between our company and the CEO
  • Oversee the following departments: Customer Experience, HR, Operations, Marketing

You should probably apply if you meet these minimum requirements:

  • 10+ years experience as a leader on a successful Operations team
  • Have proven experience effectively managing leadership across different teams
  • Have developed and implemented companywide successful policies for communication, budget, and IT  
  • Have managed multiple direct reports

You should really seriously apply if you are also good at any of the following:

  • Facilitating impactful and meaningful meetings
  • Being an effective mentor for employees looking for movement vertically and laterally
  • Cracking the proverbial whip whilst making everyone feel like your magician’s assistant
  • Enjoy having fun at work and making new friends

About OwnLocal Culture
OwnLocal has a culture of ownership, humor, and mastery. Our team is small enough that you can see how your work affects the bottom line, and large enough to be stable. We have a partially centralized approach—we appreciate that some people do their best work at 2 AM and while certain things have to be done during business hours, we're not worried about your butt in a seat; we're worried about getting things done and that's what you will be judged on. We like to experiment. We're proud to make mistakes (but more proud of our successes). We're always trying to get better. People who work for us are expected to question the way we do things. If you're not willing to fight for what's right, stop reading this now.

About Our Team Culture
Being a part of our operations team is straight up magical. Our VP of Operations will work closely with every other team at OwnLocal. Whether it’s implementing new processes for company wide communication or helping recycle 200 bottles of Topo Chico after our holiday party, you’re a master of getting it done. Being involved and taking ownership is the name of the game for us.

We love that every day is new and different for us because it constantly enforces refinement of our processes. We value organization and are happy to step in wherever we are needed. Most of all, we’re proud of our results because they always pay off for everyone.    

All positions at OwnLocal are salaried, paid out monthly and include company stock options. This position offers a salary of $100,000-$150,000 per year, depending on experience. We do not accept any emails or phone calls about this position.

Start Date
We’re looking to fill this role immediately.

Yeah, we do competitive salaries, 100% paid medical / dental coverage, free life insurance, and blah, blah... please.

We'll spare you... Here are the benefits you won't see from the other guys:

The best office space in Austin, TX. 360° views of downtown Austin. POTUS visits. Center of Austin startup scene. Blocks from SxSW. Welcome to OwnLocal. Boom.

24x7 stocked kitchen + free lunch, beer, vodka, Etc. (Etc = Unlimited Red Bull.) Also...there's the two-tap commercial beer keg usually stocked with local Austin brews, lunch from awesome ATX foodie joints, a fully stocked kitchen less than 100 yards from your desk, and a selection of local liquor.

Team fitness challenges. Free mandatory Fitbit. Track your results, compete with your team, and win cash prizes. This is not a drill.

Free starbucks coffee. Like coffee? So do we. Howard Schultz went to the trouble of putting a Starbucks on every corner, so why fight it? Anywhere in America, we've got you covered.

Free car2go anywhere in Austin, TX. We're making it even easier to get around.

Unlimited vacation. 100% open vacation policy. Seriously. Take time off when you need to, and come back refreshed and ready to work. In addition, we also have quarterly company off-site meetings.

Flexible hours. We appreciate that different people have different working styles. Rarely does everyone work best from 8am-5pm so we do our best to accommodate your cycle. Get your work done, be responsible, and take a break. You're a grownup, and we treat you like one.

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