Maintain a working knowledge of all current mortgage industry guidelines, federal and state lending laws and have the ability to interpret credit policy and investor guidelines
Coach, supervise and motivate a team of offshore associates/underwriters
Manage the daily operations associated with the originations and fulfillment of residential mortgage loans
Communicate performance metrics for each team member and lead staff toward exceeding stated business objectives
Review loan file for compliance with clientââ‚â„s policies and procedures and handle escalations
Utilize decision and reporting tools to minimize variability, improve quality and maximize profitability of the business
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Interact effectively with senior management, other departments and customers