Software Trainer

Are you ready for an exciting career at Mortgage Builder?

  • Do you have a background in training internal team or external clients on how to use software in the mortgage industry?
  • Are you a veteran of the mortgage field with a passion for teaching and training others?
  • Do you want to work for a rapidly growing tech company with a startup-like atmosphere?

If so, Mortgage Builder would love to hear from you! Mortgage Builder, a division of Altisource®, is seeking an energetic, creative, and motivated Software Trainer to join our exciting and rapidly-growing startup-like team to help take our organization to the next level of awesome. Mortgage Builder delivers innovative mortgage origination software solutions via an end-to-end software platform that ensures small to enterprise clients close more loans for less while complying with industry regulations. 

 

WHAT YOU GET TO DO:

  • Provide end-client training for all products and system functionality/features via phone, online, email or in person
  • Prepare ad hoc reports on all client trainings including completed trainings, coverage points, and intel gathering on client training requests
  • Assist in the development and updating of training materials for use in monthly webinars and training staff and new hires
  • Update the client website, specifically, updating the Knowledge Base section and providing analytics on usage and viewing
  • Responsible for training all internal staff, both new and existing, on new/existing product features, industry changes, and services offered

 

REQUIRED SKILLS:

  • Extensive mortgage industry experience with a focus on training either internal staff or end-clients on software usage, preferably within the originations space
  • Ability to quickly learn new mortgage software platforms and troubleshoot issues real-time with end-clients during in-person training sessions
  • Excellent presentation & end-client training skills combined with an openness for travel to client sites across the US
  • Extensive training material creation background using MS Office and online webinar platforms

 

120 DAY GOALS:

  • Master 4 areas of Mortgage Builder’s LOS platform and pass a performance evaluation on product features and functionalities via a live training assessment (90% or higher)
  • Be able to create 5 new self-service videos for the end-client training website
  • Conduct one internal MB company-wide training seminar on one of the mastered topics (interfaces) as a refresher for members of the team

 

 

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PERKS OF WORKING AT MORTGAGE BUILDER:

 

Prosperity:

  • Competitive base salaries!
  • 401k plans with company match – we want to empower you to further your career, and prepare for retirement!

 

Good Health:

  • Comprehensive Medical, Dental, and Vision insurance plans
  • Tax-free Flexible Spending Account
  • Life insurance, short-term, and long-term disability

 

And Happiness:

  • Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year!
  • Free snacks, drinks and coffee!
  • Plenty of employee engagement activities including sporting events, happy hours, and other fun team-building activities
  • Opportunities to join our community service initiatives, including Habitat for Humanity
  • Employee Discounts on movie tickets, Verizon cell service, Microsoft products, and more!

Meet Some of owners.com's Employees

Joshua S.

Vice President of Consumer E-Commerce

Joshua oversees brokerage operations and the product management side of the organization. His main goal is supporting the brokerage at large and growing its business.

Sony T.

Director of Talent Development

Sony provides agents and other employees with the necessary resources to support customers and develop the technical expertise needed to lead successful careers at owners.com.


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