Business Analyst

  • Understand the business in detail and track operational performance through various reports
  • Analyze data and identify deviations from process
  • Understand system workflows and create/modify workflows
  • Report creation and work closely with the business analyst team to gather and analyze operations data
  • Work with different teams to understand operational issues and identify operational inefficiencies


  • Monitor and eliminate outliers
  • Implement and document process changes
  • Improve/Automate reporting to set

  • Proficient in Microsoft Excel and Power Point
  • Good working knowledge of PLSQL and/or MSSQL queries and procedures
  • Good in communication
  • Prior experience in reporting, creating dashboards is preferred


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