Senior Manager, Operations

OV is looking for a Senior Manager of Operations & Distribution to join our team in Austin, TX.  You’ll be responsible for day to day operations including managing the 3PL (receiving, distribution and fulfillment), KPI tracking with reporting, executing on distribution and freight strategy, and aligning with overall brand targets. You will help to develop, facilitate and drive initiatives such as global distribution, speed to market, cost-saving initiatives, and key growth initiatives. This role will also collaborate with cross functional leaders to ensure alignment as well as leveraging best practices across the brand.


  • Manage to multi-channel forecasts in alignment with revenue and delivery planning
  • Provide rolling forecast / delivery planning reporting to 3PL allowing capacity and labor planning
  • Coordinate cross functionally on in-season initiatives that may impact volume projections
  • Manage compliance / value added requirements with cross functional OV teams and communicate / manage with 3PL teams
  • Provide 3PL scorecard and distribution to relevant cross functional and leadership teams
  • Provide weekly distribution KPIs/metrics to leadership teams
  • Oversee daily order drops, order exceptions, and daily SLA commitments with the 3PL team
  • Manage inventory accuracy within 3PL to ensure accurate reporting as well as availability on
  • Manage special projects (VAS projects, annual physical inventory, collaborations)
  • Outbound Logistics
  • Partner with small package and key transportation companies to ensure on-time delivery and improve speed to market
  • Evaluate outbound freight costs and identify opportunities for cost savings via shipment consolidation, etc.
  • Ensure communication from/to 3PL teams is timely and information in on point for outbound shipments
  • Work with outside vendors to identify and evaluate cost-savings opportunities, efficiencies within the warehouse and/or with transportation
  • Drive best in class performance and execution


  • Minimum 6-8 years of experience in the Operations/Supply Chain field
  • BA (or equivalent) in Business, Operations, Logistics, or Supply Chain
  • Strong analytical skills, ability to leverage systems to access data effectively
  • Strong communication skills, clear and concise with the end result in mind
  • Ability to synthesize information to create executive level presentations/reports
  • Ability to drive to seasonal deadlines and work well in a cross-functional team environment
  • Advanced MS Excel skills required
  • Experience with 3PLs, Transportation companies
  • Apparel industry operations or supply chain experience a plus
  • NetSuite experience preferred

Compensation & Benefits:
Competitive compensation package
OV Benefits include flexible vacation, 75% of health care premiums, dental and vision
The latest OV gear and—of course—Recreation 

About Outdoor Voices:
We believe in Doing Things — moving your body and having fun with friends. From dog jogs to dodgeball, we make clothes for sweating without the added pressure. Our team is made up of casual Recreationalists who approach activity with ease, humor, and delight. Since launching in 2014, Outdoor Voices has been featured in The New York Times, Vogue, Wall Street Journal, GQ, Forbes and Fast Co.

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