Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Opentrons Labworks Inc.

Field Applications Scientist (FAS)

Remote

Job Title: Field Applications Scientist

Department : Client Services / Sales

Reports to: Sr. Manager, Client Services

FLSA Classification: Exempt

Location: Remote

Must reside in one of the following states: CA, CO, CT, FL, GA, IL, MA, MD, MN, NJ, NY, NC, PA, TX, UT, VA, WA or Washington DC
Travel: Travel outside of assigned territory may be required to fulfill business needs

About Us
Opentrons Labworks, Inc., is a disruptive life science company leveraging its integrated lab platform to supercharge the pace of innovation in research and healthcare. Opentrons Labworks is the parent company to business units Opentrons Robotics and Neochromosome. Through Opentrons Robotics, thousands of institutions are automating R&D operations with flexible, easy-to-use liquid handling lab robots. Through Neochromosome, biopharma and biotech at large can benefit from our world-class genome-scale cell engineering solutions. Learn more at https://www.opentronslabworks.com/.

Want more jobs like this?

Get Software Engineering jobs that are Remote delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


We provide excellent benefits, competitive compensation, equity packages, and opportunities for growth. If you are looking for your next exciting opportunity, come join us!

Benefits
• Comprehensive Medical, Dental and Vision insurance for employees and their families
• Paid Vacation, Parental and Sick Leave
• Generous Stock options
• 401k with 4% company match
• Long-term and short-term Life & Disability insurance
• And much more!

About the Role

As a Field Applications Scientist, you will be responsible for providing customized robotics solutions for our customers. The focus of this role is both pre & post sales, with emphasis on creating a seamless customer experience as they onboard with the Opentrons platform. We are customer obsessed in everything we do. The customer''s experience and success are top of mind for this team and that is reflected in their work on both a technical and customer service level.

Field Applications Scientists report directly to the manager of Client Services.

What You Will Do
• Join sales calls to serve as the technical and scientific expert for implementing science on the OT-2. They can speak to specific customer concerns (feasibility, timing, how to leverage Opentrons products as a science solution, etc.)
• Serve as a point of contact for customers as they complete the purchasing process.
• Run the onboarding call with the customer post sale. This can be answering customer questions related to remote protocol development, help with protocol pathing, etc.
• Complete remote or on-site protocol development (if required). This includes protocol development, optimization, and confirming success.
• Triage customer issues as they arise after implementation using a team based approach (i.e.. engaging sales rep. for expansion business opportunities, support for issues, etc.).
• Attend local and national trade shows as required by sales and marketing teams.

What We Are Looking For

Education:
• Bachelor''s degree in Life Sciences, Biomedical Engineering or related major required

Experience:
• Minimum of 3 years experience in a customer facing role, specifically in the life sciences industry. Masters/PHD in Life Sciences or Biomedical Engineering major will be considered in lieu of experience.
• Prior experience with liquid handling automation and/or Opentrons robots strongly preferred
• Prior experience with Salesforce preferred
• Prior experience with GitHub

Knowledge, Skills and Abilities:
• Knowledge of core biology workflows such as NGS, NAP, PCR, ELISA, etc.
• Solid understanding of how to debug code of automated liquid handlers. Knowledge of Python is preferred.
• Demonstrated ability to be customer obsessed and solutions driven
• Proficiency with Google Suite or related software
• Excellent verbal and written communication skills
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills

Working Conditions and Physical Effort
• Fast-paced environment with a high volume of work to be completed
• Up to 50% overnight travel required
• Limited physical effort required, including installation of robots

Compensation Range: The pay range for this position at commencement of employment is expected to be between $100,000 - $127,500 per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We typically target mid-range for well-qualified candidates. The total compensation package for this position may also include other elements, including equity and full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Opentrons is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

#LI-Remote

Job ID: Opentrons-oWrunfwY
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Fitness Subsidies
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • Holiday Events
    • Happy Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led
    • Asian founded/led
    • Employee Resource Groups (ERG)

This job is no longer available.

Search all jobs