Description
Position Overview: Manages, supervises, coordinates, evaluates, and develops client care to ensure quality care delivery and appropriate case management within the Agency's scope of services and policies, along with state, federal, and local laws/regulations.
Essential Job Functions:
- Supervises and directs all client services.
- Promotes, reviews, and evaluates the quality and appropriateness of client care practices.
- Develops working relationships with other health care professionals in the community and families to identify resources available and to ensure access of information to clients.
- Supervises, coordinates and ensures that the patient is well serviced through the assignment of services and personal care attendants whose skills and abilities meet their individual needs.
- Supervises, when needed, a team of caregivers to provide effective and quality home care services.
- Oversee training/competencies for the caregivers when appropriate. Responsible for determining caregiver competency level.
- Provides support and direction to Agency staff, other health care professionals, clients, and families related to appropriate and available health care resources.
- Ensures accuracy, completeness, and timeliness of documentation in accordance with Agency policies and procedures, regulatory requirements, and industry standards.
- Provides educational programs and information regarding appropriate documentation practices at Clinical Supervisor's discretion to caregivers in need.
- Provides leadership to team and directs staff in identifying Agency/client needs and opportunities for quality improvement.
- Provides on-site supervision per Agency policy and as needed to determine staff competency and respond to educational and developmental needs.
- Follows Agency guidelines for disciplinary actions. Documents all disciplinary actions in accordance with company policies, procedures and legal guidelines.
- Promotes personal safety and a safe environment for clients and co-workers.
- Demonstrates knowledge of safety/infection control practices by compliance with policies and procedures and regulatory requirements.
- Manages the Tuberculosis screening program and Hepatitis B program.
- Manages consumer admissions, reassessments, and visits.
- Reviews Agency policies and procedures and recommends changes or revisions as needed.
- Clinical on-call duties.
- Performs other duties as assigned.
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Requirements
Required Education and Experience:
- Graduate of an accredited school of professional nursing.
- Homecare experience preferred.
- Current and valid RN license.
- Evidence of Tuberculosis screening that meets CDC guidelines.
- Current and valid CPR certification.
- Current State mandated CEU's.
- Passed OSH competency exam with a score of 80% or greater.
Required Credentials:
Preferred Competencies:
- Able to work in a fast paced work environment.
- Excellent communication skills.
- Focus on Customer Needs: Anticipate, understand, and respond to the customer's needs, to meet or exceed their expectations within the organizational parameters.
- Ability to handle confidential information in compliance with HIPAA.
- Ability to handle sensitive information in a calm and professional manner.
- Ability to maintain a clean, healthy and safe environment.
- Ability to recognize emergencies and knowledge of emergency procedures.
- Knowledge of appropriate and safe techniques in all aspects of personal care.
- Ability to manage multiple tasks on a daily basis and manage time efficiently.
- Evidence of competency as per OSH and State requirements.