Director of Global Information Security and Privacy

About OpenMarket 

We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.

The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. It’s this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire

OpenMarket Culture 

We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you? 

Director of Global Information Security and Privacy

This role is the leader of the company’s information security, privacy, and compliance programs. The role leads a team of highly experienced Senior Program Managers; it collaborates with all departments within the company.

What you'll be doing

  • You will work cross functionally to ensure security, compliance and privacy within each department.
  • You will directly manage 3 Program Managers with clear expectations and targets. 
  • You will serve as OpenMarket’s Data Protection Officer (DPO) and ensure OM’s compliance with the EU General Data Protection Regulation (GDPR).
  • You will coordinate OM’s fulfillment of its obligations as a Data Processor of personal data shared with OM by its Customers.
  • You will lead OM’s Information Security Management System (ISMS) and maintain OM’s ISO/IEC 27001 certification.
  • You will own the development and handle the process of OM security policies, standards, and guidelines. 
  • You will monitor internal and vendor compliance with OM information security policies and procedures and address problems to appropriate department managers or data owners. 
  • You will keep an accurate and timely log of all compliance gaps and publish regular compliance reports.
  • You will conduct internal technology audits and evaluate the adequacy and effectiveness of IT controls.
  • You will define, document, and maintain a Service Catalog of all OM owned services for security, privacy, resiliency (business continuity / disaster recovery), compliance, data retention, cryptography export regulations, and intellectual property/software licensing.

What to bring

  • 15+ years’ experience in Information Security, Information Systems Audit, or related GRC field is required.
  • Extremely strong communication skills (both written and oral communication). Clear and effective presentations to large groups.
  • Experience designing and maintaining compliance dashboards
  • Experience and knowledge implementing security metrics and GDPR
  • Experience with ISO/IEC 27001:2013 and NIST SP 800-53
  • Experience configuring, using, and managing a GRC tool such as KeyLight, Archer, or similar tool 
  • Knowledge and experience with various information risk management methodologies (FAIR, NIST 800-30, etc.) 
  • Any of the following certifications: CISSP, CIPP, ISO 27001 Lead Auditor, ISMS, or G7799, CISM, GSNA, GSEC, CISA, PMP, QDSP.

You'll be a great fit if

  • You love being a part of a small, dynamic, and agile team that encourages you to learn and grow
  • You desire to work with some of the world's top brands
  • You love finding solutions to interesting problems and determining how things work
  • You welcome having autonomy with complex tasks
  • You are passionate about using your experience and expertise to inspire the team

Additional Information 

This position is open in Seattle, WA. 
OpenMarket embraces diversity and is an equal opportunity (EEO) employer. 
We are unable to sponsor new U.S. work visas at this time. 
Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

Meet Some of OpenMarket's Employees

Nerys S.

Senior Account Manager

Nerys continually communicates with OpenMarket’s enterprise accounts in order to maximize clients’ experiences and benefits, acting as a liaison between business customers and internal teams.

Lily C.

Software Development Manager

Lily and her Engineering Team create services and solutions that help OpenMarket achieve its larger company goals and assist customers in improving their own businesses.


Back to top