Technical Support Enginner

The US market leader in the development of applications for the sport and the media on Omnigon Communications is looking for a Technical Support Engineer to its office in St. Petersburg Technical Support Engineer!

Our clients: NBA, AS Roma, Nascar, Indycar, Fox Sports, PGA Tour and many others.

Our technical support team works around the clock with senior managers of our mobile and server applications clients. It does not solve the problem of a phone battery getting dry - it helps on our projects to resolve issues of server availability, project requirements change or a project market release going bad.

If you are looking for an interesting and stable job in an international company, and want to grow, we will be happy to offer you a place in our friendly and talented team!


What you have to know:

English level: Elementary Intermediate spoken, Upper Intermediate written,

Experience and desire to work in the Help Desk,

Familiarity with several *NIX OSes from the list: Ubuntu / CentOS / RedHat / Solaris / FreeBSD or other. Ubuntu on grand-mothers laptop does not count,

Understanding of TCP / IP, UDP / IP, Firewalls, IP routing, how the DNS, what tcpdump, netstat,

Experience with Apache, NginX, HTTP (S), Tomcat or other JAVA-server,

Familiarity with cloud hosting, such as AWS, RackSpace, Azure,

Familiarity with monitoring tools: Nagios, Pingdom, Zabbix, NewRelic, Grafana, Kibana or any other


What you don’t have to know, but it would be really useful:

Experience with Atlassian stack: Jira, Confluence, Stash, Bamboo,

SQL at a basic level,

Experience with any version control systems

Any scripting language at a basic level: JS, BASH, Python, GO, Groovy, etc.


Bonuses from us:

Excellent office and ability to work from home if needed

Growth. We expect that your technical skills in the first year will help you move to the position of Engineer DevOps, SysOps or QA

Good additional medical insurance

English courses in the office and daily practice with native speakers and colleagues from the United States

Corporate events

Cookies / coffee / tea / fruits in the office

Kicker and ps4, desk games collection, pull-up bar and a soft something in the office

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