CommonHealth – the largest global network in healthcare communications –
provides strategic, integrated communication solutions for our clients,
including many of the biggest names in the pharmaceutical industry. In the UK,
we operate under the name of OHW UK and comprise of over 180 healthcare
communication specialists across the disciplines of brand promotions &
digital, medical communications, market access, clinical trial management,
consulting, and public relations. We believe we are like no other; we blaze new
trails, we encourage a culture of creativity and innovation; we challenge as
well as generously reward our team.
color:red">Ogilvy Healthworld Medical Education:
have a large in-house Medical Education team at OHW who all have a strong
shared ethos - we are 'Scientifically Grounded, Creatively Driven'. Our unique
triad of scientific expertise combines the biomedical, learning and behaviour
sciences and we strive to deepen our understanding proactively through our
specialist taskforces, external partnerships and embed it within the innovative
work that we deliver for our clients.
are proud of our Ogilvy heritage and we are passionate about creativity – not
only in the quality of our ideas but also in bringing these to life with
integrity and commitment. We see education as the means to the end goal of
improving knowledge and performance, and in enabling better clinical decisions
and improving patient outcomes.
- A Senior Director of
Client Services with overall responsibility for the strategic direction,
growth and development, financial and resource management, and delivery
standards of a range of account(s).
- Agency lead for
strategic discussions and routine client/agency reviews, driving strategic
and tactical planning of accounts internally and with clients, including
organic growth. Driving alignment across client teams, ensuring
appropriate servicing and delivery standards and providing internal
leadership of accounts and teams.
- A client services lead
for pitches and proposal presentations, with a passion for new business.
- A member of the Senior
Management Team within Medical Education, working closely with the MD to
help shape and deliver our future growth and development.
color:red">What we need from a Senior Director of Client Services?
Senior Directors need to be hands on, with a proven track record of success in
senior client services roles within medical education. You will act as the senior
client services lead and contact on accounts, working closely with clients to
inform their strategy and ensure we deliver to the highest standard. This is an
internal and external leadership role that requires a passion for quality and
delivery, setting the standard for the internal team and working closely with
them to train and mentor on how to deliver a first-class service.
successful candidate will not only be able to draw on their own experience to
propose tried and tested solutions, but be open and willing to look for new
ways of working. Business growth and development is a key part of this role and
we are looking for someone with a real flair and enthusiasm for developing
proposals and leading pitch teams. We always challenge ourselves to do things
differently and not just repackage what has gone before, and we need our Senior
Directors to be enthusiastic about drawing on the experience afforded by a
large multi-disciplinary agency to develop proposals that are truly innovative
and stand out.
role requires an excellent understanding of medical communications strategy,
with the ability to craft and deliver medical education plans based on
commercial, scientific/medical and strategic understanding, and an
interpretation of product attributes and data.
responsibilities include line management, and candidates need to enjoy working
with, managing and motivating a team at a variety of levels from Account
Executive to Account Director, actively participating in their training and
development. Managing opposition without losing control or backing away from
responsibility are vital.
management is a key part of this role, with experience and ability in managing
monthly/quarterly internal reporting procedures as well as client reporting
schedules. We expect our Senior Directors to consider their range of accounts
as a 'small business' ensuring accurate forecasting and driving the business to
achieve projected financial KPIs.
are an integrated agency and you MUST share our passion for offering solutions
beyond traditional medical education, in particular using digital channels.
color:red">Key things we are looking to see (in addition to above):
- Minimum 10+ years
agency experience with at least 3 years in a senior role
- A track record of success
in building/leading large/complex accounts and teams
- A track record of
success in new business – generating new leads, responding to proposals,
leading and winning pitches and growing existing accounts
- Established ability to
deliver onsite events and good experience of digital projects
- An established network
of professional expert and client contacts
understanding of pharma regulations and the commercial landscape
- Naturally outgoing
with strong communication skills, high emotional intelligence, a clear
sense of direction, ability to flex style according to the needs of
clients and teams, respond rapidly to situations and manage
color:red">What we can offer:
- Working as part of a
well-supported and supportive senior team
opportunities for personal and professional development due to the depth
and variety of expertise within our Ogilvy Healthworld and the wider
Ogilvy network, our client base and client expectations that Ogilvy will
deliver something different that stands out, plus first class formal and
social training opportunities in leadership and management
- An exciting and
dynamic working environment, highly creative and committed colleagues and
a culture that openly encourages new and creative thinking from employees
at all levels
- A state-of-the art
agency office environment based at Sea Containers on the Southbank and one
of London's landmark business locations
11.0pt;font-family:"Arial Narrow"">Managing Director of Ogilvy Healthworld Medical
Removal Date 07-Apr-2018
Meet Some of Ogilvy's Employees
Assistant Account Executive
Alexander and his team bridge the gap between Ogilvy’s clients and its internal departments. As an Assistant Account Executive, Alexander combines client feedback with creative know-how put together amazing campaigns.
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