Learning & Development Training Manager, North America (temp to perm)

Job Description:

The L&D department at Ogilvy & Mather exists to improve organizational and leadership effectiveness and to build workforce capabilities to improve business performance. We are looking for a talented professional to join our team. As part of the L&D team, the Training Manager will act as a liaison between our individual offices leads, HR partners and business function leads and be responsible for the design, development, delivery, and evaluation of key learning and development solutions, programs, and initiatives that support the business achieve its objectives and our population be the best they can be.

The successful candidate will have a demonstrated track record with proven accomplishments in developing, facilitating, and evaluating strategic L&D solutions. The Training Manager will report directly to the Director of Learning & Development for North America.

Responsibilities include but are not limited to the following:

  • Conducts regular needs analysis that inform the development and execution of a strategic Training Plan that support the overarching business objectives, soft and technical skill requirements, various platforms and learning vehicles being used, as well as key evaluation metrics to ensure sustainable behavior change
  • Partners with the Director of L&D, HR Business Partners, and Business leads on a regular basis to identify appropriate learning solutions tailored to the business needs and those identified by other industry trends and measures such as engagement survey results
  • Determines the priorities, plans the corresponding programs, learning objectives, course materials, evaluations, and facilitates locally and regionally
  • Develops course materials, manuals, train-the-trainer guides, multimedia visual aids, assessments that have excellent visual aesthetic and that incorporate appropriate blended learning approaches
  • Develops and produces e-learning and/or virtual learning modules
  • Curates content from different sources and learning platforms to unify and streamline appropriate learning paths for career development
  • Is an engaging and experienced facilitator with a focus on experiential learning through engaging delivery that supports desired and related culture change
  • Evaluates, reviews, and updates training programs, materials and tools utilized across the country to ensure maximum impact, engagement and development
  • Manages accurate and relevant survey creation and reports on learner participation, engagement, retention, and behavior change
  • Actively participates in two-way communication, sharing, exchanging and timely information sharing within L&D community, team as well as the business
  • Participates in the planning, execution and finalization of projects according to deadlines, internal client needs and within budget. Acquires resources and coordinates the efforts of team members and 3rd party contractors and consultants in order to deliver projects according to plans
  • Stays up to date with our business industry trends as well as functional best practices in content design/development, delivery, evaluation, engagement and reporting
  • Seeks to acquire L&D specific awards and certifications to further our reputation as being first in class in the development of our people
  • Relationship management across each office with office leads, Human Resource professionals and business leads.

Qualifications & Skills

  • Minimum of 5+ years of L&D experience, HR, business education and/or psychology
  • Bachelors Degree required; preferably in Human Resources, Learning & Development, Business, Instructional Design or Education.
  • Proven track record in creating/designing and delivering
  • Excellent presentation and training/facilitation skills
  • Strong instructional design and evaluation experience
  • Solid understanding of adult learning, instructional design and curriculum development
  • Effective at engaging a variety of audiences and learning styles
  • Demonstrates excellence in execution
  • Excellent written and verbal communication skills
  • Must be highly skilled in time management to facilitate involvement in multiple projects
  • Thrives in a creative environment
  • Relationship management, coaching, and collaboration skills
  • Flexible and adaptable
  • Effectiveness in building trust, respect, and cooperation among team members
  • Strong interpersonal and proactive problem-solving skills
  • Take-ownership attitude
  • Ability to work independently
  • Proficient in Excel, Word, PowerPoint and Keynote
  • Agency/Marketing experience a plus
  • Digital experience a plus
  • Some Travel required in North America

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