Creative Operations Manager

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>The Creative

Operations Manager works collaboratively with all internal departments, helping

to coordinate and allocate creative staff in conjunction with client creative

lead and the ECD, monitoring workloads, managing external digital talent,

managing 3rd party vendor resources, and owning and initiating internal

process initiatives regarding workflow, creative department processes, etc.,

that ensure increased collaboration, efficiency and effectiveness and seamless

delivery for our clients wide ranging projects. Has a deep understanding of

technology production and the processes to deliver interactive and web. As a

critical liaison between senior management, account and creative department,

builds strong relationships and inspires excellent communication and teamwork

among both the account and creative staff. Builds successful relationships with external

resources – freelancers and vendors – and facilitates account and creative team

members to develop and nurture relationships with these critical resources as

well. The Creative Operations Manager is responsible for building a deep

understanding of Leopard capabilities and offerings, internal creative talent, overall

process and how Leopard works with external resources and vendors. With that knowledge, assigns or actively

engages in assigning appropriate talent and assembles strong teams for successful

delivery of client projects. As a senior

member of the creative team, looked to help build and maintain an efficient and

engaging work environment, problem solve to remove roadblocks and lead

initiatives in process and efficiency improvements. Reports to Executive

Creative Director.

Responsibilities:

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115%”>Internal

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Lead overall resource management and assignment of

creative talent in collaboration with creative leads to appropriately determine

which talent is best suited and available to be assigned to upcoming projects

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mso-bidi-font-weight:bold”>Lead overall processes and best practices for

digital and technology delivery line-height:115%”>

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Maintain centralized view of all resource assignments,

workloads and high-level schedules.line-height:115%”>

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mso-bidi-font-weight:bold”>Actively engaged and facilitates

traffic/p.m./workflow processes115%”>

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Lead swift and creative resolution of resource

conflicts – effectively facilitating solution

between account and creative.115%”>

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115%”>External

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Manage and build relationships with all external

resources. Provide insight and

recommendations for filling talent gaps in the resource pool to meet delivery

deadlines

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mso-bidi-font-weight:bold”>Act as the lead vendor manager and digital producer

for projects requiring technology solutions (web, interactive, video).

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Monitor market trends and negotiate cost effective

rates and terms for all external resources.line-height:115%”>

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Facilitate communication and management of vendors

and freelancers during projects—connecting freelancers and account executive,

managing and communicating changes to scope, facilitating the resolution of

questions/conflicts and project timelines.line-height:115%”>

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Develop deep understanding of Leopard technical

offerings and maintain a strong network of strategic digital partners to

fulfill on capabilities.

auto;text-indent:-.25in;mso-list:l0 level2 lfo1”>“Courier New”“>o

mso-bidi-font-weight:bold”>Act as facilitator between account, creative and

external vendors. Manage vendors as appropriate given scope of

work, account service needs and terms of agreement.

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Licensing

of art, talent and music and maintaining current agreements/usage

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115%”>Agency Process/Tools: line-height:115%”>

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Research

and recommend best practice, technology and process changes to improve

effectiveness and efficiency across the agency.

Lead change initiatives.

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Liaison

and facilitator between account, strategy and creative teams to ensure Leopard

standards are met with regard to necessary creative briefs, schedules,

estimates/pricing.

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Investigate

and make recommendations for digital workflow tools when/where necessary with

input from ECD, Manager of Creative Technology, Head of Account and Manager of

IT.

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mso-bidi-font-weight:bold”>Facilitate systems to enable new creative and

freelancers to agency procedures.

normal;mso-outline-level:1”>Calibri;mso-bidi-theme-font:minor-latin”>Qualifications:

normal”>mso-fareast-font-family:“Times New Roman”;mso-bidi-font-family:Calibri;

mso-bidi-theme-font:minor-latin”>

margin-left:.25in;margin-bottom:.0001pt;line-height:normal;mso-outline-level:

1”>mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Required

mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Minimum

of 7 years agency experience, at least 2 of which have been in a digital creative

resourcing and/or producer role

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Must

have knowledge and experience in digital production and technology development

for web.

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Prior

experience managing resources, digital creative production processes, and

workflow tools

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Must

be a team player, friendly, easy to work with. Must be able to handle many

different personalities both internally and externally and still achieve

objectives

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· – “Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Must

be pro-active in identifying areas for improvement, staying abreast of

technology trends, platforms, web dev techniques and collaboration tools

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Assist

in driving efficiency in the execution and delivery of creative

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· – “Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Works

closely with and reports to the mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Executive

Creative Director“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Bachelor’s

degree or equivalent work experience

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>-· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Resourceful,

creative and innovative problem solver

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Demonstrated

experience working with diverse and remote teams across multiple locations and

development of strong collaborative relationships with both internal and

external partners.

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>·

“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Strong

business acumen

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Needs

to be comfortable with ambiguity at times (both with clients and internal teams),

be able to demonstrate flexibility and proactive conflict resolution

.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Exceptional

organization, production management and communication skills

mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Proficiency

with MS Office, Google Docs and other appropriate programs

Calibri;mso-bidi-theme-font:minor-latin”>

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1”>mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Preferred:

mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· – “Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>B2B

marketing experience

mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo2”>Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri”>· -“Times New Roman”;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin”>Established

connections with Denver creative and technology community


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