Account Executive

Reporting to the Account Supervisor this person will build partnerships with the client to develop and manage loyalty program branding, integration with the Corporate Brand, POS materials, and the client’s owned media portfolio to drive increased loyalty. This person should have expierence with Loyalty programs and customer engagement

This role will support Global Business Leads in the development and execution of global communications strategies across multiple offices and regions for a multi-brand, worldwide client.

Key Areas of Responsibility

  • Builds expertise on a brand’s competitive landscape and product differentiators
  • Understands appropriate research techniques for strategy, creative, and media needs
  • Collaborates with Strategic Planning to develop briefs
  • Participates in /has exposure to development of client marketing strategy
  • Establishes core relationships with junior clients
  • Knows when to escalate potential problems
  • Acts as key collaborator with Consulting groups
  • Develops key creative relationships
  • Evaluates creative work and provides feedback for revisions, as needed
  • Able to adequately represent client interests to team
  • Collaborates with specialists at appropriate times to ensure consensus around scoping, project approach, etc.
  • Ability to write accurate simple scopes by engaging appropriate discipline leads and asking detailed questions of clients to gain clarity around deliverables and needs (excels in project definition)
  • Documented, rigorous scope tracking and scope creep identification. Manages finances.
  • Effectively and proactively communicates to client issues that can result in a scope change
  • Issues change orders, with oversight
  • Monitors critical project hand-offs
  • Initiates, presents, and drives to completion value-added projects (participation dependent on level of complexity)
  • Understands the implications of business strategy on project decisions
  • Responsible for weekly/monthly project status reports
  • Sets up meetings, includes the correct people, and provides accurate agendas and precise, actionable meeting notes


  • Bachelor’s degree in related field preferred
  • Two to five years related experience required with established track record including experience working autonomously
  • Experience presenting information both orally and in writing
  • Solid business writing skills
  • Working knowledge of media basics
  • MS Project, PowerPoint, Excel

Advancement to Next Level

  • Accomplishment of all key areas of responsibilities listed above for current job description
  • Proven track record in current position
  • Excellent standing with the agency defined by performance review, agency reputation and client feedback
  • Demonstrated capability and initiative to continue to grow into role
  • Completion, and proven application, of Level I PMI training.

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