Account Coordinator

The Lacek Group (TLG), a specialty agency of Ogilvy & Mather, is a fast-growing customer engagement agency. We work at the intersection of brands, data, and creativity to help industry-leading companies build and strengthen relationships with their best customers.

ACCOUNT COORDINATOR

This position works with internal teams by partnering with Account Executives on email campaigns for TLG clients. The position is responsible for setup, testing and launching email campaigns on-time, on-budget and without any errors. This position provides foundational training for entry-level staff interested in an Account Services or HTML developer career path.

RESPONSIBILITIES

Project Intake/Scoping

  • Act as a Subject Matter Expert during Creative Brief creation and review on email campaign projects

Requirements and Design

  • Collaborate with the BA in a SME capacity to make sure email setup and deployment requirements are captured correctly

Change Management

  • Manage to all Project Revision Forms and Change Orders as appropriate for assigned email projects

Project Delivery

  • Set up emails for deployment according to project schedule
  • Test all email campaigns according to project schedule to ensure that the logic, design, copy and links are correct
  • Coordinate all testing efforts related to assigned email campaign projects
  • Ensure emails are completed successfully, checking notifications and note any abnormalities
  • Communicate effectively with Portfolio Managers/Directors and/or Account Executives regarding status of your assigned tasks and project

QUALIFICATIONS

  • Ability to work efficiently and meet deadlines in cross functional, team-based environment
  • Strong communication, organization and prioritization skills
  • Strong attention to detail
  • Desire to work hard in fast-paced, dynamic environment
  • Ability to simultaneously manage multiple projects
  • Ability manage time effectively, understand directions and work independently
  • Commitment to quality and delivering outstanding client experiences and value
  • Basic knowledge of HTML a plus
  • Working knowledge of cross-browser and email environments (e.g., Chrome, IE, Outlook, Gmail, etc.)
  • Email deployment experience; experience with Responsys and/or Exact Target a plus
  • Internship or work experience in the email marketing or interactive marketing industry desired

You’ll love working at The Lacek Group – smart people, great environment, engaging culture, comprehensive benefits and fantastic growth opportunities. Your confidential inquiry is encouraged.

The Lacek Group

900 2nd Avenue South, Suite 1800

Minneapolis, MN 55402

The Lacek Group is an Equal Opportunity Employer


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