Internship Software Development - Customer Interface

Where others see barriers, we see opportunities.

Do you enjoy helping customers experience breakthroughs in their business? Do you stay attuned to your customers' needs and visions? Do you like to work openly and supportively together with your colleagues and customers? Our work involves many different minds and skills, it can't be done alone.

It's a great time to be part of SES.

SES is the world-leading satellite operator providing end-to-end communication solutions. SES leads across new technologies in video, fixed data, mobility and government We are a team of people from around the world working together to make a significant difference in the world.

As a part of the SES Networks team, you will play an integral part in delivering on our vision to bring differentiated networks and services to our customers, and grow our business with exciting customers, and become the world's leading provider of global, satellite-enabled, data communications services. SES Networks—the only network provider with a multi-band, multi-orbit infrastructure—delivers end to end managed networking solutions through the company's robust global services capability, providing maximum value to customers across industries and geographies.

SES Networks:

  • Helps close the digital divide by connecting people in the most remote and difficult to connect places around the world.
  • Makes it possible for people to stay connected while flying 10km high on a commercial airplane.
  • Provides extensive satellite coverage across all the world's seas and oceans via dedicated mobility beams.
  • Works together with our partners to develop new standards and technology, use intelligent analytics to optimise capacity utilisation and user experience.

Internship Software Development - Customer Interface

Luxembourg - Betzdorf

6 months internship, starting asap in 2018.

SES Techcom Services is a Luxembourg-based subsidiary of SES. Leveraging on the technical expertise accumulated within the Group by operating satellites for almost 30 years, SES Techcom provides technical services to the Satellite Industry on a worldwide basis.

This is an exciting opportunity to become part of the SES TechCom Product Engineering team in a fast-paced, global organization within an innovative and unique industry.

Based in Luxembourg, you will contribute to the following activities:

  • Support the development, integration and validation of new functionality for our Universal Customer Interface web service, an OTRS-based ticketing system, asset management and SLA reporting system.
  • Evaluate the integration of Jasper report library and studio to enhance SLA reporting,
  • Support the implementation and testing of SAP Level-1 bi-directional ticket synchronization;
  • Update technical documentation by using existing Installation, Upgrade and Test System Operator Procedures as baseline.

Your profile

  • Being an advanced student in ICT field;
  • Strong interest in software verification, system integration and quality assurance;
  • Advanced ICT knowledge with tangible experience in Linux and Perl.
  • Knowledge of OTRS or SAP frameworks is considered a valuable asset;
  • Excellent analytical and judgment skills,
  • Ability to set priorities and to work under tight deadlines;
  • Work independently as well as in a team;
  • Easiness to communicate at all levels;
  • Fluency in spoken and written English with additional languages considered an asset.
  • EU nationality or work permit for Luxembourg.

We offer you

  • A diverse workplace. For SES, diversity is more than a question of gender or race; we welcome different minds and different skills.
  • An exciting experience in a fast moving and fascinating industry. Our technology is launching into space on the next generation of rockets.
  • The internship is remunerated. SES provides excellent sport facilities and a canteen on site.

SES is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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