Nylas

Senior Site Reliability Engineer

3+ months agoAmsterdam, Netherlands
Nylas is a pioneer and leading provider of universal communications APIs that allow developers to quickly connect their applications to every email, calendar, or contacts provider in the world. Over 40,000 developers around the globe use the Nylas communications platform to process over 1.2 billion API requests and 20TB of data per day from providers such as Gmail, Microsoft Exchange, Outlook, Yahoo! and more. 

Who We Are
Nylas was founded in 2013 and has raised over $175M to date from Tiger Global, 8VC, Spark Capital, Slack, and more; as well as individual investors including Patrick Collison, Co-Founder and CEO of Stripe, John Collison, President and Co-Founder of Stripe, Sebastian Siemiatkowski, CEO of Klarna, and Tony Fadell. Developers around the world use Nylas to quickly and securely build email, scheduling, and work automation features into their applications. Nylas customers include Upwork, Wix, Freshworks, Lever, Dialpad, Ceridian, and Move.com.

Our Work Philosophy
Nylas is also big believers in the safety and well-being of our employees and society, which is why we are onboarding all new Nylanauts remotely during this global pandemic until there is a vaccine and it is safe for humans to resume their pre-COVID lifestyles.

AND once COVID-19 pandemic eventually comes to an end, we will continue to embrace Remote First philosophy, with a minor twist: Remote First, Office Second. That's right! It's about how you work, not where you work. Nylanauts can choose any workspace or environment that will result in more ideas, engagement, creativity, focus, collaboration, and productivity. It's true. Nylanauts can work from the slopes of Missoula or the beaches of San Diego. Wherever motivates them; inspires them to be better versions of themselves. And if Nylanauts wish to work from an office in one of our hubs(San Francisco, Denver, New York City, Toronto, and London), they can! The workspace is there to be utilized.

Why Remote First, Office Second? Because we not only believe in respecting individual working styles, disabilities, and personal schedules, but also ensuring everyone has a better work-life balance. The outcomes will always be more important than the physical location.

So, if you’re looking to join a fast-growing company with a beloved, daily-use product, and an authentic mission that puts people first, we want to meet you. Want to know more? Check us out on Comparably and Great Place to Work!
 
About the Role:
You'll help build and scale the infrastructure our platform runs on and the tools our developers need to get work done. Our SRE team is responsible for the infrastructure layer of our API platform—the base operating system (including security), CI/CD & deployment tools, monitoring, and observability tools, and our horizontally sharded data storage layer which stores tens of terabytes of data. Right now, our open-source Python sync engine regularly archives terabytes of data across a massive SQL cluster, and our Flask APIs handle tens of millions of requests a day. We aim to scale that several times over in the next year.
 
At Nylas, “DevOps” is a part of our engineering culture, not a role we’re looking to fill. Our development team shares the pager with operations and makes their own deploys. We’re always looking for ways in which we can have specialists who delight in really knowing different parts of systems but still avoid being siloed away.
 
We keep our code and infrastructure automation in the same repo, and you’ll be empowered to make application changes necessary for scaling and reliability in collaboration with our development team. Our stack includes Python, MySQL, Redis, AWS, Debian GNU/Linux.

Qualifications:

  • You have 5 years of production engineering experience
  • You value communication and empathy as much as technical prowess
  • You can navigate a Linux command line
  • You have experience automating systems using any modern configuration management system (Chef, Ansible, Puppet)
  • You have experience running services on a cloud platform (AWS, GCP, Azure)
  • You can write reliable code in at least one scripting language (Python, Ruby, Perl, JavaScript etc.), though this won’t be a focus of our interview process
  • You’re excited to create a modern, scalable infrastructure and automate away drudgery

Nice to have:

  • Experience with monitoring systems, databases, or service orchestration using terraform (but don’t worry, it’s OK to learn this stuff on the job if you don't know it already)

Perks/Benefits

  • Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees
  • Healthcare: 90% of medical, dental, and vision coverage for you and your family
  • Retirement Plan: 401k & RRSP with a company match (super rare for a startup)
  • Holidays: 14 paid annual holidays (New Year’s Day, Family Day, President’s Day, Good Friday, Indigenous People's Day, etc)
  • Education Grant: annual learning & development benefit
  • Paid Parental Leave: 12 weeks parental leave (maternity & paternity)
  • Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place

Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Nylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO is the Law.
Job ID: 4410bb47-99d3-4379-a2b8-56744f7f0ac6