Infrastructure ITIL SME
- Falls Church, VA
Req ID: 97982
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Infrastructure ITIL SME to join our team in Falls Church, Virginia (US-VA), United States (US).
Job Responsibilities Include:
• Leads complex service delivery processes and associated projects.
• Manages service delivery processes in a complex service delivery environment.
• Identifies and leads continuous improvement activities in support of client or internal business processes.
• Provide ITIL infrastructure subject matter expertise to develop, improve, integrate, measure, and report on operational processes and comply with ITIL framework.
• Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation.
• Minimum of 10 years experience with ITIL processes and principals.
• ITIL Expert Certification
• Bachelor's in computer science
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Nearest Major Market: Washington DC
Job Segment: Consulting, Computer Science, Solution Architect, Technology
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