Associate Director, Data Operations

1 week agoEast Hanover, NJ

Job Description

Our number 1 priority is to serve people, communities, and patients by pioneering patient access to better healthcare. It's our purpose that drives us; that inspires us; that challenges us. And that's why we will never give up!

2021 proves already to be an exciting time for Novartis as we continue to embrace a bold strategy to drive a company-wide digital transformation.

As an Associate Director of Customer Data Platforms (CDP) Data Operations, you will be responsible for setting scope, defining requirements, implementing the CDP solution, and operationalizing the same. You will collaborate closely with centralized marketing technology, customer analytics, and customer engagement or orchestration platforms to enable use cases in the CDP to ensure a durable, scalable competitive advantage for our business. You will be the strategic owner of the CDP, directing a team that provides architecture, implementation, and operational support.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What will you bring to the role?

• Education: Bachelor's Degree is required in business, science, engineering or related field or relevant area, advanced degree preferred
• 8 + years of proven experience in the marketing technology space: implementing digital data platforms/solutions, developing APIs/systems integrations, and/ or developing reporting analytical solutions; experience within Pharma advantageous.
• Working knowledge of Tealium, AWS, Snowflake, Airflow, SAP Gigya and SFMC.
• 12+ years of demonstrated ability in stakeholder management, directly leading data or business teams for business impact, with experience of collaborating across the organization to create integrated solutions
• Having defined and delivered at least one enterprise-wide data strategy in an organization of a similar scale and complexity, with specific responsibility for its technical delivery.
• The ability to lead cross-functional marketing and technology teams, advocate for MarTech with an understanding of modern digital channels e.g. TV, Display advertising, search engine marketing, content marketing, email, and social media marketing.

What you'll receive in return?
Competitive salary, annual bonus, long-term incentive for select levels, health insurance, paid vacation/holidays, potential flexible working arrangements, employee recognition scheme.

Why consider Novartis?
799 million! That's how many lives our products touched in 2019. And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people's lives?

We believe the answers are found when curious, courageous, and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.

Imagine what you could do at Novartis!


Business Unit


East Hanover, NJ

Company / Legal Entity
Novartis Pharmaceuticals

Functional Area

Job Type
Full Time

Employment Type

Shift Work

Job ID: Novartis-314300BR