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Northwell Health

Senior Manager, Patient Access Services

Southampton, NY

Job Description

Manages and evaluates access services operations and staff. Ensures efficient and professional services are provided. Provides leadership and direction for developing, standardizing and evaluating health system's patient access functions and areas such as admissions, registration, scheduling, insurance verification, and eligibility, preauthorization and financial counseling.


Job Responsibility


  • Provides leadership to Patient Access Services team members, supervisors, and managers by communicating and guiding toward achieving department objectives.

  • Develops, communicates, and builds consensus for goals in alignment with the health system.

  • Selects, trains, and assigns department staff; develops standards of performance, evaluates performance and initiates or makes recommendations for personnel action.

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  • Provides input into the departmental budget, departmental goals and objectives, policies and procedures, and ensures that the department operates within budget.

  • Advises the development and evaluation of health the health system's patient access functions and areas such as admissions, registration, scheduling, insurance verification and eligibility, preauthorization and financial counseling.

  • Maintains and fosters effective public relations with patients, physicians and the public.

  • Ensures adherence to all standards to maintain readiness to both internal and external audit.

  • Develops department goals and initiatives; establish and implement policies and procedures.

  • Directs supervisors/staff in the implementation of quality assurance procedures to assess quality and provide feedback to teams to stimulate improvement.

  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

  • Job Qualification


    • Bachelor's Degree required, or equivalent combination of education and related experience.

    • 6-10 years of relevant experience and 5-7 years of leadership / management experience, required.

    *Additional Salary Detail
    The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

    Client-provided location(s): Riverhead, NY, USA
    Job ID: Northwell-18451264
    Employment Type: Other

    This job is no longer available.

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