Job Description
Job Description
Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts and maintains collection log.
Job Responsibility
- Interviews patients to obtain necessary financial and insurance information.Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
- Performs financial assessment of patients.Refers potential Medicaid cases to Medicaid Investigator
- Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
- Assist patients and/or families in resolving hospital bills.Advises and counsels patients of their payment responsibility due to the hospital.
- Establishes patients' pro-rated financial obligations and sets-up payment arrangements/contracts.Follows up on scheduled payments via mail and telephone.
- Processes applications for Section 1011, where applicable.
- Maintains daily work log of payments collected.
- Performs related duties, as required.
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Job Qualification
- High School Diploma or equivalent, required.
- Minimum of two (2) years customer service, health care insurance reimbursement and financial verification experience, required.
- Proficient with Microsoft Suite. Ability to communicate well and effectively interact with patients and families.
- Bilingual Spanish, preferred.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).