Technical Editor and Writer 3
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Primary responsibilities include writing/updating payload and ground equipment maintenance manuals, supporting manual verifications with customer, creating service bulletins, and writing/updating a payload operator manual.
Acquires subject knowledge by: (1) interviewing product developers, engineers, logisticians, lab technicians, 3-D model animators, production personnel, and field technicians, (2) observing performance of system maintenance, and (3) researching technical specifications, related program documents, engineering drawings, 3-D animations/job aids, and maintenance videos. Responsible for coordinating equipment photo shoots with on-staff photographer. Responsible for acquiring/creating original illustrations for manuals.
Conducts peer reviews of program documents generated; coordinates stakeholder review with Configuration Management (CM).
6 Years with Bachelors; 4 Years with Masters.
Must have excellent technical writing skills with a focus on accuracy and consistency of both technical information and documentation layout.
Must be a highly motivated, self-starter who is deadline-driven. Writer will be responsible for all phases of document generation (i.e., researching, writing, customer verification, incorporating verification updates, and delivery via CM).
Must have a focus on the end-user needs to safely performing his/her job, while protecting the equipment from potential damage and ensuring a successful mission.
Must be proficient with Microsoft Word, Microsoft Powerpoint, PhotoShop, Adobe Acrobat Pro, and Snag-It. Must be familiar with ClearCase for document upload/retrieval and ClearQuest for DocDefect status and reporting. Must have a background in (or an excellent understanding of) hardware maintenance and all phases of logistics. Must be able to read engineering drawings and be able to research available resources in a timely manner to find needed information. Must be able to manage his/her time well to generate high quality documentation on schedule.
Additional qualifications include: (1) an understanding of Configuration Management processes, (2) experience with creating software user manuals and test cases, and (3) experience with training development. Experience with Visio, AutoCAD, Solidworks, 3-D Modeling, and/or S1000D are a plus.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
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