Senior Systems Operations Manager (Mgr 3, Harrogate, UK)

Senior Systems Operations Manager (Mgr 3, Harrogate, UK)

At Northrop Grumman we develop cutting-edge technology that preserves freedom and advances human discovery. Our pioneering and inventive spirit has enabled us to be at the forefront of much technological advancement in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We continue to innovate with developments from launching the first commercial flight to space, to discovering the early beginnings of the universe. Our employees are not only part of history, they're making history.

Northrop Grumman Aerospace Systems – Space Systems is seeking a Senior Systems Operations Manager reporting to the local Site Director. The Operations Manager leads a combined team of nearly 35 operators, system experts, and discipline leads whose responsibilities include ensuring successful 24x7 mission operations of a complex system on the Rushmore program. This position is a hybrid role, consisting of direct support to a program, along with people management. This position is located in Harrogate, UK.

Key functions include:

  • Responsibility for the cost, schedule, and technical performance of the team
  • Providing leadership and direction to team members to include managing employee performance, staffing requirements, hiring and training
  • Guide team members in developing and improving operations processes/products to for on-site operations crew members, assisting with system problem/anomaly resolution support and thorough investigation and diagnosis of unexpected system signatures.
  • Enterprise initiative implementation including affordability, efficiency, commonality and automation
  • Customer and enterprise coordination and execution of strategic planning activities
  • Provide status and technical information as required to the NG Site Lead and customer representatives

This position requires occasional domestic and international travel

The candidate must positively interact with customers, subcontractors, other site contractors, Space Park management, and the factory to ensure successful program execution. This candidate will also ensure the Northrop Grumman team is positioned to adapt to evolving customer requirements. Candidate must promote and represent the Rushmore program enterprise approach (providing operations and engineering services that are common and interchangeable with other worldwide sites) within the site team. In addition, the candidate must have strong team leadership and communication skills, with a demonstrated ability to build collaborative relationships among diverse stakeholders.


Basic Qualifications:

  • Bachelor's degree in a Science, Technology, Engineering or Math field from an accredited institution
  • At least 8 years of experience managing or performing as part of a systems engineering, software engineering, system operations, and/or systems maintenance team
  • At least 2 years of managing/leading a team
  • A current SCI and counter-intelligence polygraph

Preferred Qualifications:

  • Master's degree in Science, Technology, Engineering or Math field from an accredited institution
  • At least 6 years managing/leading a team
  • Experience managing projects to cost, schedule, and performance requirements
  • Experience managing an 24x7 operations engineering & mission software applications support team
  • Experience on Atlantis, RODEO or COAST or associated development contracts.
  • Experience as a functional manager
  • Experience leading large teams and proactively managing change without interrupting operations

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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