Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Northrop Grumman

PC Tech / System Administrator - Wiesbaden, Germany.

Put your years of experience into a future of excellence with an industry leader. Northrop Grumman is seeking a PC Technician / Server Administrator to join our team in support of the U.S. Army Regional Cyber Center - Europe (RCC-E). This position will be located in Wiesbaden, Germany.

Duties include:

  • Provide technical support for computers and associated networks. Install, troubleshoots, service, and repair personal computers, related PC software, telephones, cables, and connectors. Connect personal computers and terminals to existing data networks.
  • Instruct and assist users in the use of personal computers and networks. Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases. Maintain trouble logs.
  • Complete paperwork and other tasks needed to satisfy Security requirements. Follow all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Work with Security to remediate classified data spillage incidents.
  • Coordinate with users, IT staff, server administrators, network engineers, and customer and IT management.
  • Review the trouble ticket queue to identify issues that need to be addressed. Work through the ticket queue without intervening management direction (self-motivated). Resolve tickets within established SLAs. Raises issues that require management attention or involvement.
  • Establish and maintain high levels of customer satisfaction according to defined objectives while adhering to established policies.
  • Work with engineers to resolve support issues, escalating to proper personnel where appropriate.
  • Participate in new installations, testing and special projects as needed.
  • Exhibit good communication skills, an energetic approach, and patience with customers.
  • Provide hardware/software and O&M support for Enterprise Energy Data Reporting System (EEDRS) servers.

Want more jobs like this?

Get jobs delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Basic Qualifications:

  1. Must have a Bachelor's degree plus 6 years of specialized experience, or an associate's degree plus 8 years of specialized experience, or 11 years of specialized experience.

  2. Must possess DoD IAT II (Security CE).

  3. Must possess CompTIA A or Network .

  4. Must possess Microsoft Certified Solutions Associate - Windows 2012.

  5. The candidate must be the Subject Matter Expert (SME) in Windows Desktop Operating systems (Windows 7, Windows 10) and associated hardware.

  6. Must be able to display excellent technical problem solving skills.

  7. Must have a solid understanding of Windows server and workstation operating systems, end-user support in an Active Directory environment and general understanding of LAN/WAN networking.

  8. Must be able to work in a fast paced environment where multiple projects are being developed and deployed simultaneously.

  9. Must possess a Current Secret Clearance.

  10. Must possess a Current U.S. Passport.

  11. Must be willing and able to travel as required by the program.

  12. Must be a U.S. Citizen.

Preferred Qualifications:

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.

Job ID: 60b05e37defb2840165158ce92358b0d
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Northrop Grumman.

This job is no longer available.

Search all jobs