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Northrop Grumman

Engineer Technical Svc Rep 1

Northrop Grumman is seeking a Technical Service Engineer to help support a program located in Aurora, Colorado.

Functions as the primary interface to operations for real-time detection, isolation and resolution of ground segment problems. Acts as the main focal point for identifying, evaluating and correcting network and/or critical system issues and

restoring operations as quickly as possible. Coordinates resources across a vast, multi-location enterprise and interfaces with users, engineers and customers to determine the best course of action. May be responsible for coordinating, scheduling and executing preventative maintenance activities. May perform system backups which include backing up applications, software and operating systems. Some system administrative duties may include system tuning, modifications to authorized user lists and user profiles, file system maintenance, security hardening and technical support to operations. Engineers also create documentation for incident logging and/or create standard operating procedures for system restoration. Frequent collaboration with other engineering groups across multiple locations is required. Candidate will occupy a highly-visible position with direct input into problem resolution and Enterprise Management processes. Occasional call-in support may be required.

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Basic Qualifications:

  • Active TS/SCI security clearance or the ability to obtain one
  • Bachelors degree in STEM discipline (Science, Technology, Engineering and Math) and 0-2 years system administration experience to include

UNIX, Linux, and Windows platforms.

  • Knowledge and understanding of Enterprise Management Systems to include HP OpenView and CA based Concord.
  • Requires good communication skills in order for the effective and accurate exchange of information across a multilocation

enterprise, with customer visibility into crew-based actions and response.

  • Independent thinker, able to ascertain source of system problem(s) and recommend/implement changes that improve

process efficiencies. Cognizant of troubleshooting procedures and ability to know when deviation from standard practices

is necessary.

  • Applicant must meet DOD 8570-1M requirements for commercial certification (e.g., A , Network and/or Security ) as an

Information Assurance Technical (IAT) Level 1 or higher before starting employment. Applicants without an IAT Level 1 or

2 certification may still be eligible for a contingency offer.

Preferred Qualifications:

  • An active TS/SCI with Polygraph (Polygraph within the last 4 years)
  • DOD 8570-1M compliant as an IAT Level 1 or higher

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/

Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender

identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/

AA statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.

Job ID: 9286bf9314a50165d70c63fcec1e72ad
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

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