Community Manager 2

Responsible for community management of a collaboration environment that supports the customer with social networking, sharing information, soliciting input, and collaborating between scientist, educators, and technologists. The JIVE communication and collaboration COTS software is utilized as the collaboration platform in an AWS environment.

Responsibilities include providing community outreach to collect user requirements, support user education, and promote usage of the collaboration application. Other responsibilities included addressing user issues and questions, creating and managing user workspaces and accounts, and generating usage metrics. The candidate will also be involved with testing/

verifying application functionality when upgrading the JIVE COTS product.

The candidate must be a self-starter, have strong verbal, presentation, and written skills. The collaboration application runs in an unclassified environment.

Basic Qualifications:

  1. Experience with Community Management and outreach

  2. Experience with providing briefings and presentations in front of diverse set of customers.

  3. Experience providing application user assistance and education

Preferred Qualifications:

  1. Experience with JIVE collaboration software or other collaboration tools

  2. Active TC/SCI clearance with polygraph

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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