Service Engineer, Automotive

Essential Job Duties and Responsibilities

  • Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.
  • Evaluate and summarize sales activities and its efficiency base on selling cycle.
  • Take full responsible to customer suggestions for improvement to be made on current products and services, as well as ideas for new products and services.
  • Be fully responsible for on-site evaluation to improve service quality.
  • Participate to improve customer satisfaction and achieve competition mindset by finding out and communicating to managements the needs and requirements of customers and competitor activities.
  • Prepare quality documentation i.e. contract, invoice as required by the company standard and guideline.
  • Share products knowledge and gained experience with customers and other employees through knowledge sharing sessions, customer training sessions, etc.
  • Work as a team with other colleagues in other divisions, and departments.
  • Participate and take on additional assignments and projects as required.

Education and Experience

  • Bachelor degree or above with Mechanism/Electronics major
  • At least 3 years' experience in R&D in Engineer in SMT or Semiconductor or relevant industry, profound mechanic and electric knowledge. Disposable product field is preferred.working experience in MNC is preferred.

Skills and Abilities

  • Good at English in verbal and oral.
  • Excellent interpersonal and communication skills.
  • Strong analytical and computer skills.
  • Outgoing, Mature; logical thinking and wide-mind, team work spirits.
  • Integrity, hardworking, self-motivated, open-minded, strong sense of responsibility and accountability.

Travel Required

Estimated 70%

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