Service Engineer

Job Summary

  • This position is mainly for Nordson PPS Dies service, especially fluid coating, which comprises installation, Start –up, Commissioning, Trouble-shooting, Claim management, Training and maintenance.
  • This positon also take care other products as back up ( MD .CC)

Essential Job Duties and Responsibilities:

  • Conducting on–site service Supervise and execute installation and commissioning of PPS’s product, coordinate all relevant on-site construction with the OEM company /owner .Monitor site progress and report project status to the project Management, Schedule tasks and staff in accordance with contract conditions, customer’s requirement and cost budget.
  • Repair PPS components in Shanghai plant and at customer site.
  • Startup and commissioning of Nordson PPS Dies and Pump at customer site.
  • Ensure that the installation quality.
  • Follow-up open issues until completion of project, submit formal acceptance and archive files and documents on sever.
  • Act professional at site to achieve full customer satisfaction.
  • Recommend spare parts and preventive maintenance service to customer.

Education and Experience:

  • Graduated from College or above majored in Mechanical Engineer with strong mechanical background.
  • Above 5 Years relevant working experience in site service for Polymer/plastics Plant experience in molding company .

Skills and Abilities:

  • Ability to independently analysis problems onsite customer solution shall be proposed and carried out in close communication with the service Dept.
  • Strong communication skills, result-oriented and with team-spirited ,initiative working attitude and high motivation
  • Willingness to travel frequently ,being able to work under difficult condition and flexible to work overtime and weekends
  • Good Chinese and English communication skills ,

Travel Rate: 70%

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