Sales & Service Engineer

Job Duties & Responsibilities

  • Act as the first point of contact between ICS customers and prospects in Gujarat & surrounding area.
  • Actively promote the sales & service of, and generate new leads for, ICS systems and spare parts.
  • Qualify leads, conduct trials where necessary, prepare quotations, participate in negotiations, enter sales at acceptable levels of margins and offer after-sales support.
  • Responsible for managing receivables and the collection of C Forms.
  • Responsible for managing the post-purchase relationship with ICS customers in the defined territory and will ensure a high level of customer satisfaction.
  • Other job related duties as required

Education & Experience

  • Bachelor’s Degree in Engineering
  • 2-3 years of experience in the sales & service of medium value industrial capital equipment
  • Good communication skills in English, Hindi, Tamil and one other local language.

Skills & Abilities

  • Ability to schedule and prioritize tasks to consistently meet deadlines with high quality work
  • Strong interpersonal, relationship management and customer service skills
  • Strongly motivated, driven and results oriented
  • Excellent organisational skills

Travel Required

  • Domestic: 50%
  • International: 10%

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