International Sales Support Representative
- Collaborate with International Sales Staff and Marketing on any administrative or customer related projects needed.
- Process and communicate sample requests and customer quotes
- Responsible for processing all catalog requests in conjunction with the Advertising and Customer Service Departments (requests via web-site, fax, mail, etc.).
- Timely follow-up to customer questions
- Process and follow-up on Internal Company orders
- Assist with tradeshow scheduling, coordination, setup and inventory.
- Provide technical assistance to customers and sales staff
- Enter orders to support the Customer Service Department, as may be required by the workload or by the VP Business Development.
- Support the Quality Department in handling customer quality issues, as is defined in the work instructions for customer handling of a quality issue.
- Assist with custom projects through collaboration with marketing department
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