Field Service Technician

Provide technical, application, and trouble shooting support to the field.

Responsible for make quotation according to customer

Follow up the industrial and competitors' technical development.

Conduct technical training internally & externally with Product Business Unit teams.

Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. Communicate & feedback on customers' requirements for new products.

Follow up the industrial and competitors' technical development.

Routine management of technical affairs.

Prepare equipment for customer attended demonstration.

Support trade show and sales presentation.

Strengthen technical communication with parent companies and sister companies

Define testing plan or testing requirements with customer's technical department or end user

Gather and tabulate technical data and invention of dispensing processes directly for new market.

Collect and analyze competitor's technical data

Use testing technology and internal analysis technology to optimize product's application by customer, and offer input to R&D department

Write and present test reports to both internal and external customers with clear, concise data.

Participate and take on additional assignments and projects as required.


Meet Some of Nordson's Employees

Madeline O.

Engineer, Mechanical

Taking on new challenges in multiple markets worldwide, Madeline takes pleasure in designing, testing, and improving Nordson's expansive products and systems as an engineer.

Barrington R.

Engineer, Lab

By assessing and monitoring what works best, Barry defines and achieves the right quality, requirements, and results that live up to Nordson's top-quality standards.


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