Application & Service Engineer

Essential Job Duties and Responsibilities

  • Provide technical, application, and troubleshooting support to the field.
  • Conduct technical training internally & externally with product business unit teams.
  • Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy.
  • Communicate & feedback on customers’ requirements for new products.
  • Handle routine management of technical affairs.
  • Prepare equipment for customer attended demonstration.
  • Support trade show and sales presentation.
  • Strengthen technical communication with parent companies and sister companies
  • Define testing plan or testing requirements with customer’s technical department or end user
  • Collect and analyze competitor’s technical data
  • Participate and take on additional assignments and projects as required.

Education and Experience

  • Bachelor degree or above with Semiconductor Materials/ Micro-Electronics or related major.
  • Prefer at least three years related technical support, direct customer service experience on Semiconductor/Advanced Packaging/PCB Equipment. Working experience in MNC is preferred.

Skills and Abilities

  • Good at English in verbal and oral.
  • Excellent interpersonal and communication skills.
  • Strong analytical and Computer Skills.
  • Out going, Mature; logical thinking and wide-mind, team work spirits.
  • Integrity, hard working, self-motivated, open-minded, strong sense of responsibility and accountability.

Travel Required

Estimated 70%

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