Application Engineer

Essential Job Duties and Responsibilities

  • Be in charge of daily contact with local customer and its OEM at site.
  • Understand local customer needs to propose dispensing solution to be tested at lab with application team.
  • Define testing plan or requirements with local customer and its OEM.
  • Prepare equipment for local customer to attend site demonstration with team.
  • Adjust dispensing solution to meet local customer specifications in a timely way.
  • Communicate with local customer and its OEM well by data and documents to get solution approved.
  • Gather and tabulate technical data and invention of dispensing processes.
  • Use testing technology and internal analysis technology to optimize product’s application for local customer, and offer inputs to company related departments.
  • Write and present test reports to both internal and external customers with clear, concise data.
  • Manage team to support local customer production 24 hours a day and 7 days a week at OEM site
  • Manage warranty process, ensuring any warranty claims are aligned with Nordson policies.
  • Collect and analyze competitor’s technical data, send to company related departments.
  • Participate and take on additional assignments and projects as required.

Education and Experience

  • College degree or above in Mechanics/Engineering/Electro mechanics related field.
  • At least 3 years related experience in application relevant industry, experience with automated equipment; working experience in MNC or EMS is preferred.

Skills and Abilities

  • Integrity, honest; hard working; detail-oriented, team player.
  • Highly self-motivated, self-disciplined and self-learning.
  • Customer-oriented and works well under pressure.
  • Good command in English both verbal and oral.
  • Be willing to travel and work at customer sites.
  • Be able to work with all levels of staff in all business units.
  • Good interpersonal and communication skill.
  • Strong computer operation skill.
  • Auto-CAD and other Mechanical design skills are plus.

Travel Required

Estimated 70%

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