Nike Factory Store-Lead- Mercedes, Texas

Job Description As a Nike Direct Lead, you support and unite the team for one mission which is to help the consumer explore their potential with Nike. You train and work closely with incredible people to create a brand passionate team. In this role, you motivate the team by focusing on what matters and celebrating wins, big and small, along the way. You have the opportunity to give and seek feedback to help the team succeed by owning their careers at Nike. You learn how to put the right person on the right work, always leading team first. Living and breathing the Nike service ethos, you and your team deliver transformational experiences-whether that's driving and inspiring a consumer on their first run or helping your team go above and beyond to deliver for the consumer's unique needs. You play a critical role in ensuring the success of the team, the business, and the brand. After all, it's leaders like you that make Nike the #1 Sports Brand in the World.
Qualifications
Responsibilities Lead • Model premium consumer engagement from Develop Nike Athletes (DNA) principles. • Model passion through continuous self-development and eagerness to learn, teach and evolve with assigned expectations. • Support all service processes, including, but not limited to, visual presentation, replenishment, training, digital support, and cash handling. • Live manager excellence and the Winning Habits: Lead, Coach, Drive and Inspire. Coach • Train and develop your team to operate with a service-first mentality, to go the extra mile, and to meet and exceed consumer needs. • Supervise the daily activities of the team. • Redirect and reinforce Athlete behaviors on the sales floor to impact the consumer's journey. • Provide ongoing in-the-moment feedback to Athletes. Drive • Manage one or more store functions, such as Athlete Services, Visual Presentation, or Stockroom. • Model a culture of service and selling by ensuring world-class service and task completion. • Achieve and support high standards on the selling floor. • Know the product and identify merchandise issues and opportunities based on selling and consumer feedback. • Be proactive and model self-motivation in completing tasks and projects. Inspire • Support the Nike brand mission. • Celebrate wins big and small, paying attention to the details. • Put your fellow team members' needs first so everyone can do what's best for the consumer. • Demonstrate a high sense of ownership and accountability for your role and your team. • Be an active member of the store community by attending and supporting store events. • Know the team so you can help unleash their full potential. Responsibilities Lead • Model premium consumer engagement from Develop Nike Athletes (DNA) principles. • Model passion through continuous self-development and eagerness to learn, teach and evolve with assigned expectations. • Support all service processes, including, but not limited to, visual presentation, replenishment, training, digital support, and cash handling. • Live manager excellence and the Winning Habits: Lead, Coach, Drive and Inspire. Coach • Train and develop your team to operate with a service-first mentality, to go the extra mile, and to meet and exceed consumer needs. • Supervise the daily activities of the team. • Redirect and reinforce Athlete behaviors on the sales floor to impact the consumer's journey. • Provide ongoing in-the-moment feedback to Athletes. Drive • Manage one or more store functions, such as Athlete Services, Visual Presentation, or Stockroom. • Model a culture of service and selling by ensuring world-class service and task completion. • Achieve and support high standards on the selling floor. • Know the product and identify merchandise issues and opportunities based on selling and consumer feedback. • Be proactive and model self-motivation in completing tasks and projects. Inspire • Support the Nike brand mission. • Celebrate wins big and small, paying attention to the details. • Put your fellow team members' needs first so everyone can do what's best for the consumer. • Demonstrate a high sense of ownership and accountability for your role and your team. • Be an active member of the store community by attending and supporting store events. • Know the team so you can help unleash their full potential.


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