Nike Factory Store - Lead Athlete (Keyholder) - Auburn Hills, MI

As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

Responsibilities

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
  • Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
  • Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
  • Seek an ongoing training and education to further develop expertise
  • Assist Managers in conducting formal on boarding and training programs for associates
  • Assist with loss prevention efforts by providing proactive customer service
  • Assist in coordinating work of other associates (but not a formal supervisor)
  • May have keyholder responsibilities



Qualifications
  • High school diploma or equivalent
  • 3 years' retail experience
  • Ability to communicate in English
  • Basic computer skills, including Microsoft Office knowledge
  • Must be able to work evenings, weekends, and holidays as needed
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
  • High school diploma or equivalent
  • 3 years' retail experience
  • Ability to communicate in English
  • Basic computer skills, including Microsoft Office knowledge
  • Must be able to work evenings, weekends, and holidays as needed
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time


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