Loss Prevention Manager

About the position: Develops and implements controls to limit shrinkage and other risks that inhibit profitability of direct to consumer sales; Coordinates investigation of loss incidents and related legal action; Work collaboratively with business partners to ensure consistency of processes and practices - establish clear communication processes with DSD, store, and LP team; Assume leadership role in all crisis situations; Execute all aspects of LP programs to assist stores in reducing inventory shortage and shortage percentage; Identify potential programs and controls, deficiencies and suggest improvements; Identify, address and resolve both external and internal theft issues and situations; Analyze operational controls and insure action plans are created to address bad dept, cash shortages and accidents (OSHA compliance); Educate and coach store managers and DSD on theft detection/programs, risk management and crisis management; Communicate regularly with stores through huddles, meetings, etc.; Manage and drive the creation of actions plans to address shortage reduction, coordinate short and long term actions. Requirements: Related work experience in customer/consumer service, management experience in a customer service, retail or sales environment; Strong written and oral communication skills in English, including ability to make persuasive presentations to senior management; Ability to collaborate effectively across disciplines; Strong networking and relationship building skills; Ability to influence others to take action; Strong capacity to work across multiple different projects at one time supporting different initiative tracks;


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