Americas Benefit Analyst-Mexico

Ensure efficient and compliant operations of Nike employee benefit Health, Risk, Leave of Absence and Savings programs for South America while providing accurate and administration. Manage our vendor relationships and responsible for vendor performance and customer service to Nike employees. Responsibility for ensuring programs are executed in accordance to Nike's Plan Documents and policies and in compliance with local statutory regulations.

The role (based in Portland, OR at Nike World Headquarters) will be a member of the Americas Benefits Operations team, reporting to the Americas Savings Operations Manager

Responsibilities:

• Execute the Health, Risk, Leave of Absence and Savings Program Administration that require specialized program knowledge. Generate reports from SAP for data audit and analysis purposes.

• Administration activities include the following:

-Day to day transaction process for a portion of our plan administration

-Collaborate with internal stakeholders and external consultants to ensure compliant plan operations

-Partner with cross functional teams on administration

-Vendor management of Health, Risk and Savings vendors

• Conduct training for employees during open enrollment cycles, as appropriate; document relevant process flows for cross functional process alignment; and develop Frequently Asked Questions (FAQs) for HR Advisors front line team

• Partner with COE and outsourced vendor to address policy and process issue escalations respectively

• Deliver service excellence to managers and employees by responding in a professional, accurate and timely manner to their inquiries and transactions

• In partnership with Benefits COE, manage the program and other benefits employee communication process, as appropriate

• Ensure internal controls are in place and procedures used are in compliance; provide support to internal and external auditors when called upon

• Review current operational processes and tools, recommend improvements and document new processes

Qualifications

• Bachelor's degree in HR, Finance, Business or equivalent

• Minimum 3 years' relevant experience in benefits operations; Health & Welfare plan or Savings experience

• Experience developing practices and processes, managing vendor performance and driving program results thru project and program execution

• Excellent verbal and written communication skills. Requirement must be fluent in Spanish

• Team player, energetic, service-oriented, and able to work in a dynamic and fast paced environment

• Able to multi task, work well under pressure and deliver within tight timeline

• Identify, analyze and solve complex issues

• Make decisions within guidelines and policies that impact own work

• High proficiency in Microsoft Excel is a must

• Working knowledge of HR SAP is preferred



• Bachelor's degree in HR, Finance, Business or equivalent

• Minimum 3 years' relevant experience in benefits operations; Health & Welfare plan or Savings experience

• Experience developing practices and processes, managing vendor performance and driving program results thru project and program execution

• Excellent verbal and written communication skills. Requirement must be fluent in Spanish

• Team player, energetic, service-oriented, and able to work in a dynamic and fast paced environment

• Able to multi task, work well under pressure and deliver within tight timeline

• Identify, analyze and solve complex issues

• Make decisions within guidelines and policies that impact own work

• High proficiency in Microsoft Excel is a must

• Working knowledge of HR SAP is preferred



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