Primary Responsibilities:
- Prepares meeting materials and client deliverables
- Utilizes software for report creation
- Sets and confirms consultant appointments
- Coordinates with service providers to obtain necessary information
- Answers and refers phone inquiries
- Manages/updates databases
Knowledge, Skills, Abilities Required:
- Excellent written and oral communication skills
- Strong organizational skills with the ability to multi-task
- Accurate typing skills
- Capacity to respond appropriately to clients and escalate issues to management if necessary
- Ability to apply problem-solving skills to complete tasks
- Must work well in a team environment with a positive attitude
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Preferred Experience:
- Strong working knowledge of Microsoft Office products and/or other computer software systems